Anna Skinner Email & Phone Number

Charlotte, North Carolina, United States

• Coordinates, executes, and oversees the setup of all special occasion reservations for individual parties from start to finish through the process of guest consultations, planning, brainstorming, and acquiring.
• Acquires the appropriate information from potential clients for large party reservations that include partial and full restaurant buyouts and relay it to the company catering manager in a timely fashion, as well as.
• Greets and engages with guests in a hospitable manner and gathers appropriate information to efficiently seat reservations and accommodate individual needs in addition to managing a waitlist using the OpenTable system.
• Manages and directs other hosts on high volume nights to tasks that would best fit the needs of the restaurant at the time using problem solving skills to ensure continuous guest satisfaction and minimal issues.
• Answers general inquiries and customer concerns, schedule and confirm upcoming reservations, and manages all takeout orders on a POS both in person and over the phone.
• Provides administrative support to the General Manager and accountant by recording and maintaining track ofcash handling and basic bank transactions for end of month reports.

Orlando, Florida, United States

• Collaborated with the marketing and content team in all phases of their communication campaigns bydeveloping and creating new ideas for the company’s content library and implementing new strategies to increase.
• Supported the marketing team in their strategies for digital campaigns by supplying them with new, relevant information and suggesting solutions and new methods of action through market and competitor-based research.
• Supported the content production team by researching and developing new ideas for future social media and blog content and providing written content for blog posts, the internal newsletter, and social media descriptions.
• Provided expertise and knowledge during the editing and translating process for Globalfy’s written content through the overall review of their usage of the English language and grammar in a multinational company.

Winter Park, Florida, United States

• Greeted and engaged with customers in a hospitable manner and gathered appropriate information toefficiently seat and accommodate guests, manage a waitlist, and report accurate seating times using theOpenTable system.
• Answered general inquiries and concerns, scheduled and confirmed reservations, and recorded and input takeout orders on a POS both in person and over the phone.
• Assisted serving staff in keeping the dining room presentable and well-functioning by bussing and resetting tables, food running, and taking on diverse tasks to help satisfy guest needs in a high volume and fast paced.
• Helped coordinate the setup of special occasion reservations for a seamless experience upon guest arrival and increased guest satisfaction.
• Oversaw all general host operations on high volume nights and instructed/directed other hosts to tasks that would best fit the needs of the restaurant at the time using problem solving skills.

Jacksonville, Florida, United States

Jacksonville, Florida, United States

Graduate, Non-Profit/Public/Organizational Management

Professional Studies Certificate, Meeting And Event Planning

Bachelor Of Arts - Ba, Business/Corporate Communications

Activities and Societies: Phi Eta Sigma Honor Society, Lambda Pi Eta Honor SocietyMinor in Event Management

High School Diploma

Activities and Societies: Recipient of AP Capstone and AP Honors Diploma Member of National Honor Society, Science National Honor Society.