Passionate about people and places - meeting new people and learning from new experiences. Travel and sport obsessed in equal measure. Outside of work I can be found playing tennis or planning/enjoying my next getaway.I started my career on a general management graduate scheme in the aviation sector. This allowed me to explore my passion of people and places and in the eight or so years that I followed I worked in a variety of commercial, operational and strategic roles. Learning and change being the only constants.I moved into Consulting in 2018 and now support organisations to change and transform, helping them utilise technology and harness Data & Analytics to make lasting, sustainable change. People must be at the heart of change. I aim to create environments where people can be themselves, where diversity of thought is celebrated, and people are empowered. it's in these environments people thrive and great things happen. It's taken me many years to be comfortable in my skin and recognise my value. I'm thankful to the many mentors and friends that have helped me get here. I want to pay it forward and help others to thrive. Feel free to connect if any thing I've shared resonates.
The Power Up Studio By As
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Freelance ConsultantThe Power Up Studio By As Oct 2024 - PresentLondon Area, United Kingdom
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Principal ConsultantNorth Highland Sep 2022 - Sep 2024 -
Consulting ManagerNorth Highland Jul 2021 - Oct 2022London, England, United Kingdom -
Relationship Manager - TransportPwc Jun 2018 - Jul 2021Glasgow & London, Uk -
Project ManagerBritish Airways Jan 2016 - May 2017London, United KingdomWorking on the Velocity Programme delivering transformational change to British Airways' Global Sales team. Helping the business drive revenue through Inside Sales (data-led selling) and hit specific savings and investment goals. -
Change Lead - EuropeBritish Airways Jan 2015 - Jan 2016Delivered a series of commercial change projects in Europe including a review of the Contact Centre in Israel, introduction of a tactical toolkit Across Europe to drive revenue through partner agencies as well as working with colleagues at Finnair and Japanese Airlines to cement the Joint Business between Europe and Japan. -
Customer Service Manager - Ireland & London CityBritish Airways Feb 2014 - Jan 2015Accountable for leading British Airways' airport operations and customer service activity in Ireland (and London city airport). Worked with suppliers and stakeholders to drive developments in customer service and operational performance to ensure a customer-focused and cost-effective business. -
Operations, Training, Safety And Compliance ManagerBritish Airways Jul 2013 - Feb 2014London, United KingdomMonitored, reviewed and managed operational issues and supported the airport teams to deliver a safe, secure and punctual operation. Utilised the safety management tools to ensure compliance to national and international regulatory requirements. -
Leaders For Business General Management Graduate SchemeBritish Airways Oct 2009 - Oct 2012Roles included1) Airline Readiness Executive - Netwok OperationsDesigned the processes for operating charters enabling the largest programme of charters in the airline's history. 2) Business Development Exec- CargoProject managed the integration of Iberia and British Airways from a joint selling perspective in Benelux, Norway, Denmark, Finland, Sweden and Switzerland. 3) Premium Team, Special Services and Lounge Manager - JFK AirportResponsible for the First Class and Business Class lounges and the management of 87 Customer Service Agents. Coached and developed the team to deliver impeccable customer service and identified and sought solutions to enhance the customer service delivered at JFK airport. -
Marketing And Events CoordinatorPrevista Ltd Oct 2008 - Sep 2009London, United KingdomSuccussfully managed the events programme for business support services across the UK increasing the awarenss public awareness of the company. Managed a team of business advisers on the day and worked with a design team to produce marketing collateral to promote the events.
Anna Smith Education Details
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First Class Honours -
Dame Alice Owen'S School, Hertfordshire
Frequently Asked Questions about Anna Smith
What company does Anna Smith work for?
Anna Smith works for The Power Up Studio By As
What is Anna Smith's role at the current company?
Anna Smith's current role is Freelance Consultant - Open to contract opportunities I Programme Specialist I Helping Organisations transform I Passion for change and creating space for people to be themselves.
What schools did Anna Smith attend?
Anna Smith attended Ucl, University College London, U. Of London, Dame Alice Owen's School, Hertfordshire.
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1hill-interiors.com
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Anna Smith
Renewable Energy | Digital Transformation | Artificial Intelligence | Web3 Research | BlockchainManchester -
Anna Smith
Liverpool -
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