Anna Smith

Anna Smith Email and Phone Number

Freelance Consultant - Open to contract opportunities I Programme Specialist I Helping Organisations transform I Passion for change and creating space for people to be themselves @
Anna Smith's Location
London, England, United Kingdom, United Kingdom
About Anna Smith

Passionate about people and places - meeting new people and learning from new experiences. Travel and sport obsessed in equal measure. Outside of work I can be found playing tennis or planning/enjoying my next getaway.I started my career on a general management graduate scheme in the aviation sector. This allowed me to explore my passion of people and places and in the eight or so years that I followed I worked in a variety of commercial, operational and strategic roles. Learning and change being the only constants.I moved into Consulting in 2018 and now support organisations to change and transform, helping them utilise technology and harness Data & Analytics to make lasting, sustainable change. People must be at the heart of change. I aim to create environments where people can be themselves, where diversity of thought is celebrated, and people are empowered. it's in these environments people thrive and great things happen. It's taken me many years to be comfortable in my skin and recognise my value. I'm thankful to the many mentors and friends that have helped me get here. I want to pay it forward and help others to thrive. Feel free to connect if any thing I've shared resonates.

Anna Smith's Current Company Details
The Power Up Studio by AS

The Power Up Studio By As

Freelance Consultant - Open to contract opportunities I Programme Specialist I Helping Organisations transform I Passion for change and creating space for people to be themselves
Anna Smith Work Experience Details
  • The Power Up Studio By As
    Freelance Consultant
    The Power Up Studio By As Oct 2024 - Present
    London Area, United Kingdom
  • North Highland
    Principal Consultant
    North Highland Sep 2022 - Sep 2024
  • North Highland
    Consulting Manager
    North Highland Jul 2021 - Oct 2022
    London, England, United Kingdom
  • Pwc
    Relationship Manager - Transport
    Pwc Jun 2018 - Jul 2021
    Glasgow & London, Uk
  • British Airways
    Project Manager
    British Airways Jan 2016 - May 2017
    London, United Kingdom
    Working on the Velocity Programme delivering transformational change to British Airways' Global Sales team. Helping the business drive revenue through Inside Sales (data-led selling) and hit specific savings and investment goals.
  • British Airways
    Change Lead - Europe
    British Airways Jan 2015 - Jan 2016
    Delivered a series of commercial change projects in Europe including a review of the Contact Centre in Israel, introduction of a tactical toolkit Across Europe to drive revenue through partner agencies as well as working with colleagues at Finnair and Japanese Airlines to cement the Joint Business between Europe and Japan.
  • British Airways
    Customer Service Manager - Ireland & London City
    British Airways Feb 2014 - Jan 2015
    Accountable for leading British Airways' airport operations and customer service activity in Ireland (and London city airport). Worked with suppliers and stakeholders to drive developments in customer service and operational performance to ensure a customer-focused and cost-effective business.
  • British Airways
    Operations, Training, Safety And Compliance Manager
    British Airways Jul 2013 - Feb 2014
    London, United Kingdom
    Monitored, reviewed and managed operational issues and supported the airport teams to deliver a safe, secure and punctual operation. Utilised the safety management tools to ensure compliance to national and international regulatory requirements.
  • British Airways
    Leaders For Business General Management Graduate Scheme
    British Airways Oct 2009 - Oct 2012
    Roles included1) Airline Readiness Executive - Netwok OperationsDesigned the processes for operating charters enabling the largest programme of charters in the airline's history. 2) Business Development Exec- CargoProject managed the integration of Iberia and British Airways from a joint selling perspective in Benelux, Norway, Denmark, Finland, Sweden and Switzerland. 3) Premium Team, Special Services and Lounge Manager - JFK AirportResponsible for the First Class and Business Class lounges and the management of 87 Customer Service Agents. Coached and developed the team to deliver impeccable customer service and identified and sought solutions to enhance the customer service delivered at JFK airport.
  • Prevista Ltd
    Marketing And Events Coordinator
    Prevista Ltd Oct 2008 - Sep 2009
    London, United Kingdom
    Succussfully managed the events programme for business support services across the UK increasing the awarenss public awareness of the company. Managed a team of business advisers on the day and worked with a design team to produce marketing collateral to promote the events.

Anna Smith Education Details

Frequently Asked Questions about Anna Smith

What company does Anna Smith work for?

Anna Smith works for The Power Up Studio By As

What is Anna Smith's role at the current company?

Anna Smith's current role is Freelance Consultant - Open to contract opportunities I Programme Specialist I Helping Organisations transform I Passion for change and creating space for people to be themselves.

What schools did Anna Smith attend?

Anna Smith attended Ucl, University College London, U. Of London, Dame Alice Owen's School, Hertfordshire.

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