• Implementation of services, policies, and programs aimed at maintaining a safe, positive environment in a company• Assists company managers with HR issues.• Recruiting and staffing logistics• Performance management and improvement tracking systems• Employee orientation, development, and training logistics and recordkeeping• Employee relations• Company-wide committee facilitation• Communication between the company and employees• Compensation and benefits administration and record keeping• Employee safety, welfare, wellness, and health reporting• Employee services• HR filing system

• Coordinated high priority recruitment and talent calibration for Arriva.• Supporting HR Administration (contracts, offer letters, references) updating HRIS• Managed the process of recruitment, selection and induction activities for both permanent and temporary staff. • Operated as the go-to person for recruitment expertise in the region.• Focused on performance management, improving efficiencies, reducing employee relations issues via delivery of targeted training. • Drove and tracked the retention of key talent, location strategy, and multiple initiatives to address employee engagement issues.• Operationalised, integrated and delivered HR processes, projects and change.

• Managing and owning the HR system; ensuring it is up to date, accurate • Utilising the HR system to produce reports/ data insights for the HR Manager• Plan and coordinate on boarding process for new hires• Coordinate leavers process• Complete payroll and related benefit administration• Managing and ensuring completion of employee performance review process• Administration of employee lifecycle from recruitment to termination.• To provide administrative support to the recruitment process including placing adverts, sending mailshots and employee contracts• Keep all filing up to date and carry out the archiving of files in a timely manner and in accordance with Data Protection legislation.• Assisting with HR communication across the business• Active recruitment for all roles across the Client’s side • Run weekly Payroll for all site employees • Deliver H&S training as well as company induction on a weekly basis for all new starters • Maintain strong relationships with stakeholders across the business• Ensure Key Performance Indicators (KPI’s) are met • Management of profit margins• People/Worker management

 Oversaw recruitment and resourcing for direct and indirect employees within the business. Successfully implemented management recruitment training across all sites. Performed all recruitment related administration, including running weekly reports and stats for HRD. Delivered broad HR consultancy services such as - recruitment, employee relations, performance management, pay & reward and business change.

 Responsible for all direct recruitment activity and the first point of contact for the recruitment activity. Arranged assessment days, interviews and conducted role-related tasks and testing. Wrote offer letters and contracts of employment for new hires. Added new employees to the HR system (KCS Snowdrop). Focused on learning & development, coaching, strategic HR, talent management and succession planning.

 Planned and managed the team’s output to ensure delivery of business, section and customer targets.  Carried out performance monitoring of team members on a daily basis and escalate concerns to Section Manager.