Anna Sorbet Email & Phone Number

Warsaw, Pl

Vienna, At

• Developing a marketing strategy• Planning and implementing marketing activities• Creating content for the website and social media• Managing the company's social media profiles• Crafting content for email campaigns• Designing presentations and informational materials• Supporting sales in the lead generation stage• Translating text content from English to Polish• Engaging in the organization of international corporate business events

• Developing a marketing strategy• Planning and implementing marketing activities• Creating content for the website and social media• Managing the company's social media profiles• Crafting content for email campaigns• Designing presentations and informational materials• Supporting sales in the lead generation stage• Translating text content from English to Polish• Engaging in the organization of international corporate business events

Warszawa, Woj. Mazowieckie, Pl

• Helping Sii to build trust and credibility among candidates, customers and prospects• Building and reinforcing Sii community• Strengthening identification with the company among Sii Workers, candidates, customers and partners, so they feel proud to cooperate with Sii• Building and strengthening Sii brand awareness• Creating and managing high quality external and internal communication• Facilitating and optimizing internal communication, knowledge sharing and change management. • Preparing and reviewing content on Social Media Profiles• Preparing and managing Global and Local Newsletters• Publishing notes on PressRoom.sii.pl• Preparing and sending out Press Releases• Maintaining and managing Media Relations and growing media contact base• Publishing global notes on SiiPortal• Promote content created by video team and Marketing Account Managers• PM for corpoarate vlog• Managing crisis communication (when needed)

Lublin, Woj. Lubelskie, Pl

• Crafting strategies for marketing team, including digital, advertising, communications and creative.• Preparing and managing annual budgets for the marketing department.• Setting, monitoring and reporting on team goals.• Coordinating marketing efforts to boost brand awareness and generate leads.• Designing, managing, and evaluating marketing campaigns.• Performing market research to find new opportunities.• Analyzing market trends and conducting competitor research.• Implementing SEO activities (SEM, PPC).• Motivating and evaluating team members. • Ensuring brand and employer branding consistency. • Preparing employer branding strategies. • Managing company profiles on Social Media. • Lead database management.

Lublin, Woj. Lubelskie, Pl

• Preparation of content for the website and Social Media. • Running a company blog, copywriting.• Preparation of marketing materials.• Managing company profiles in Social Media. • Preparing product and Employer Branding posts, graphics, reporting on company events. • Preparation and implementation of recruitment campaigns in SM.• Preparation and implementation of product campaigns in Google Ads, LinkedIn Ads and Facebook Ads. • Implementation of sales support activities.• Lead database management.• Cooperation with Business Development Managers, Customer Relationship Manager and Account Managers.• Publishing a company Newsletter. • Preparation of internal communications to employees.

Warszawa, Mazowieckie, Pl

• Conducting product, procedural and sales trainings for the bank's helpline staff.• Conducting trainings on professional customer service, communication, motivation, sales skills, negotiation, and NPS.• Trainings of staff in the operation of the government's COVID-19 hotline (during the pandemic).• Coaching employees providing service to the bank's customers.• Preparing employees for quality surveys.• Listening to and evaluating the calls of the bank's helpline consultants in terms of quality and quantity.• Creating quality service standards.• Creating procedures and guidelines.• Preparation of customer service audit reports on the bank's call centre.• Writing substantive publications for employees, sales scripts. • Developing content for internal newsletters.• Writing content for the government website on COVID-19 (during the pandemic).• Cooperation with government institutions in communicating with the public during the COVID-19 pandemic.

Warszawa, Mazowieckie, Pl

• Leading a team responsible for handling e-mail correspondence from the bank's customers.• Managing correspondence from bank customers.• Creation of standards for correspondence with customers.• Ensuring the quality of correspondence.• Motivating and evaluating employees.

Warszawa, Mazowieckie, Pl

• Listening to and evaluating the calls of the bank's helpline consultants in terms of quality and quantity.• Creating quality service standards.• Creating procedures and guidelines.• Preparation of audit reports.• Monitoring the security of financial transactions carried out by customers through electronic channels.• Analysing customer activities for compliance with the law (money laundering).• Reporting financial transactions to the Chief Financial Information Officer.• Taking action to ensure the security of customer accounts in the case of suspected fraud.• Reporting detected fraud.

Warszawa, Mazowieckie, Pl

Warszawa, Mazowieckie, Pl

Magister (Mgr), Marketing

Prawo

Licencjat (Lic.)