Anna Sordon Email & Phone Number

- Managed 8+ partnership projects, fostering a circular transition of key players in the Luxury industry through Reflaunt’s SaaS solution across EU, UK, USA, and APAC.- Defined projects strategy facilitating growth and profitability within each account, resulting in 350% boost in customer engagement.- Coordinated with cross-functional teams to optimize product offerings and client processes, driving improvements in overall service delivery and stakeholder satisfaction.- Facilitated cross-team coordination by leading commercial and technical discussions based on project roadmap, encompassing integration, UX, UI, cross-border 3PL management and financial flows.- Developed commercial analyses to support the execution of a business development strategy.

- Managed a portfolio of 10+ Dropship retailers, leading account relationship and negotiation, formulating strategies to increase sales performance, boosting yearly GMV by 3x.- Expanded brand partnerships across Europe, UK, USA, MENA, and APAC. - Implemented customer segmentation and CRM strategies, increasing customer retention from 15% to 45% within 6 months.- Coordinated the integration and launch of partnerships for Premium and Luxury retailers with Tech, Product and Operation teams (API, Shopify Feed, CSV Feed).- Spearheaded multiple data-driven projects from customer segmentation, sell-through and profitability assessment, delivering insights through company-wide workshops and external pitches to steer new business strategies. - Launched MR Porter Resell, the first online luxury destination for menswear resale and first-ever online sneakers buyback program in Europe.

- Spearheaded the successful launch of a new resale solution by collaborating on product definition and scoping (UX & web design), overseeing product testing, and crafting the go-to-market strategy.- Led cross-functional collaboration with Engineering, Operations, and Digital Design teams to prioritize and drive the overall resale product strategy and roadmap.- Managed +4 global accounts, driving growth by defining account-specific assortments through data-driven analysis, consumer insights, purchasing trends, and marketplace demand, resulting in doubled account growth.

Prodie Santé is an international recruitment company active in the medical segment for over 25 years - Content creation of two different websites for the American and French markets based on keywords strategy - Creation of the site map structure according to SEO strategy- Design and development of content strategy and social media campaigns

Milan, Lombardy, Italy

SKY is Broadcaster and telecommunications company that provides B2B & BTC television and broadband internet services- Monitoring of sales and retention business activities, for the inbound and outbound channels- Consolidated analysis and reporting of business trends by cluster and acquisition channel- Advised on the performance of the commercial strategy- Contributed to the implementation of the "Value First" program aimed at enhancing the sales force's commercial skills for customer retention

Master'S Degree, Msc In International Management

Bachelor Of Business Administration - Bba, Business Management, 110/110

Bachelor Degree fully taught in English

Erasmus+, Bachelor In International Management

Semester abroad in Mannheim (Germany) with the Erasmus + Project

Summer School In Business Finance

97/100

Languages studied: English, French and German