Anna Spevack Email & Phone Number

ORGANISATION, PLANNING & ADMINISTRATION:• Ensured accuracy of system settings to ensure stock control numbers & supplier forecasts correct.• Produced and ran daily reports to identify and resolve issues with extensive product range using both MS office and in-house systems.• Hit agreed deadlines for daily reports to ensure any intervention needed could be achieved at earliest opportunity.• Optimised stock availability, regular review ensured issues were immediately alerted.• Office administration experience includes typing customer level quotes, office petty cash, stationary stock levels, filing and to run reception desk.• Actively involved with local ‘Beavers’ Club (as parental helper), helping plan and resource weekly group meetings.CUSTOMER SERVICE AND COMMUNICATION:• Excellent telephone manner for daily liaison with suppliers and internal cross functions along with follow up emails.• Internal relationships within Head Office with planning/buying and technology teams.• Report writing and modification to aid the stock teams. • Help develop initial reporting for exception management when the Central forecast team was created.• Ability to get on with people from senior management in head office to ‘beaver’ Club level (age 6/7 years and parents).• Dealing directly with an estate of 800 stores that have queries with stock levels. In particular at key trading times, Christmas, Easter & Back to School.PROBLEM SOLVING AND INITIATIVE:• Can adapt quickly to unfamiliar tasks and step up to cover other roles.• Owned new planning team members inductions with the central forecast team to assist with training/coaching on how the department supports the commercial function.• Following exception management, built internal report for data analysis in order the system can determine how much and where to send stock and that the commercial team forecast is allocated correctly.• Used MS office and basic SQL to analyse 700 sku/store level stock and sales numbers.

Listed skills include Retail, Stock Planning, Stock Management, Supply Chain, and 11 others.