Anna Spitz Email & Phone Number

Mountain View, CA, US

• Nest Category Management
• Owned and managed the Nest Connectivity portfolio across new and existing Wi-Fi products; responsible for the launch strategy and execution of NPIs and the overall product lifecycle management (End of Production, End.
• Developed and executed a cohesive announce, pre-order, and launch strategy to land the newest Wi-Fi 6E product across 19 global markets in October 2022 (Nest Wifi Pro)
• Drove the cross-functional team through the Product Development Process (PDP) gates to enable a seamless product delivery; navigated dependencies across the Product, Engineering, Support, Finance, Supply Chain.
• Responsible for expanding the LATAM regional product offering across the Nest portfolio
• Developed an understanding of the region’s competitive landscape, solved opportunity gaps, and established a cross-category market presence to align with Nest’s overall business and expansion strategy

St Louis, Missouri, US

• Strategic Program Management
• Drove the delivery of key milestones across complex, cross-functional programs by planning and facilitating product development from concept and design through software and firmware development, testing, and release
• Reported program status to the C-suite and key stakeholders, tracked risks and dependencies, and managed shifting priorities for the Guest & Delivery and Smart Home commercial verticals
• Partnered with Product and Engineering leaders in the Quarterly Business Review process to scope deliverables and plan resourcing in alignment with team and company OKRs
• Developed and rolled out a formal Agile framework by building a custom solution, getting buy in, coaching, and working closely with development teams to manage adoption of the scrum ceremonies and practicesIssue.
• Designed and implemented a refreshed process for triaging field issues that enabled the team to more effectively resolve customer problems in a time of rapid organizational growth and structural change

St Louis, Missouri, US

New York, New York, US

• Client Service Management
• Designed and delivered a client service platform to automate the case management of issues, outreach, and requests for our customers and provide a holistic view of the current client profile
• Documented functional requirements, developed the application on the Appian low-code tool, led user testing, and deployed via the Agile development lifecycle
• Rolled out the platform to Operations professionals, creating a single, centralized ecosystem to manage client relationships consistently at scale and elevating the level of service provided to Goldman’s.
• Drove the design and development of an eligibility product rolled out globally to ensure compliance with regulatory programs that process millions of transactions per day (Dodd Frank Margin Rules, FINRA 4210)
• Led the effort to develop and document complex business and technical requirements, fulfilled by layers of embedded Business Decision Models

New York, New York, US

New York, New York, US

New York, NY, US

• Implementation of the Health Benefits Exchange for the State of Rhode Island
• Exchange Readiness Assessment (Enrollment and Eligibility) at CareFirst Blue Cross Blue Shield in Maryland, Virginia, DC
• Transparency Pricing Vendor Selection at Horizon Blue Cross Blue Shield in NJ
• Organizational PMO at Department of Social Services in CT
• Global Project Management at Banco Santander

Bachelor Of Arts, Sociology And Anthropology

Education record