Anna Stanek
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Anna Stanek Email & Phone Number

Customer Center Specialist - Resourcing Domain at Hewitt Associates at Hewitt Associates
Location: Cracow Metropolitan Area, Poland 6 work roles 1 school
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Current company
Role
Customer Center Specialist - Resourcing Domain at Hewitt Associates
Location
Cracow Metropolitan Area, Poland
Company size

Who is Anna Stanek? Overview

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Anna Stanek is listed as Customer Center Specialist - Resourcing Domain at Hewitt Associates at Hewitt Associates, a with 10 employees, based in Cracow Metropolitan Area, Poland. AeroLeads shows a matched LinkedIn profile for Anna Stanek.

Anna Stanek previously worked as Customer Center Specialist - Resourcing Domain at Hewitt Associates and Customer Service Administrator in the Resourcing Domain at Hewitt Associates. Anna Stanek holds Master, International Relations- Project Management from Tishner European University.

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Email format at Hewitt Associates

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Hewitt Associates

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Profile bio

About Anna Stanek

Specialties: SKILLS:SAP, Siebel, Lotus NotesOracle Applications, CS PRO, Call Flows, People Soft and other internal tools used in „Hewitt Associates” Basics PMI Basics PRINCE2 Microsoft Office (Word, Excel, Power Point, Project, Visio, Access), PDF ProfessionalDriving License (B)

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Anna Stanek's current company

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Hewitt Associates
Hewitt Associates
Customer Center Specialist - Resourcing Domain at Hewitt Associates
Website
Employees
10
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6 roles

Anna Stanek work experience

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Customer Center Specialist - Resourcing Domain

Current

I am responsible for mainly: SAP, Siebel, Contracts Quality Audit for the Offshore Team Process Improvement (Changes to the Routing Matrix, Siebel, Check Points Creation etc) "Dials" (Internal Hewitt Changes Forms) implementationStandard Operational Procedures updateKnowledge Data Base buildingKnowledge Sharing Web site creation Contact with the Process Owner (Improvement Projects, Escalations, Hypercare cases)ReportingTrainings for: Contact Centre Team (example: SAP and Siebel use in Resourcing Team)Trainings for the Offshore Team (example: Siebel use)Building effective relationship with Hewitt partners both other Centers and Clients (3 weeks in the Noida)

Jan 2010 - Present

Customer Service Administrator In The Resourcing Domain

Cooperation with Offshore Team (Knowledge Support) Contact with the Client (Resourcing Specialists, Client employees regarding “Sensitive Cases”SAP, Siebel operational work (for example: Resourcing eFORMs)Chase Resourcing Queue Management Coordination of the new joiners schedules – trainings

Jun 2009 - Nov 2009

Customer Service Administrator In The Customer Service Domain

Frontline HR/IT Assistance (over the phone and email) in French and English Contractors Database AdministratorInternal Knowledge Base AdministratorSeveral "Quest" (Improvement) IdeasTrainings for new joinersCoordination of internal team projects

Jan 2008 - May 2009

Seasonal Work In Usa

Work And Travel Program
Jun 2007 - Nov 2007

Advertisement And Sales Specialist

Ulmi Sp. Z.O.O
Jan 2007 - Jun 2007

Student Internship

Maloposkie Center Of Information
May 2004 - Jun 2004
Team & coworkers

Colleagues at Hewitt Associates

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1 education record

Anna Stanek education

  • Tishner European University
    Tishner European University
    International Relations- Project Management
FAQ

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What company does Anna Stanek work for?

Anna Stanek works for Hewitt Associates.

What is Anna Stanek's role at Hewitt Associates?

Anna Stanek is listed as Customer Center Specialist - Resourcing Domain at Hewitt Associates at Hewitt Associates.

Where is Anna Stanek based?

Anna Stanek is based in Cracow Metropolitan Area, Poland while working with Hewitt Associates.

What companies has Anna Stanek worked for?

Anna Stanek has worked for Hewitt Associates, Work And Travel Program, Ulmi Sp. Z.O.O, and Maloposkie Center Of Information.

Who are Anna Stanek's colleagues at Hewitt Associates?

Anna Stanek's colleagues at Hewitt Associates include Wendy Gaddey, P. K Paul, Claudia Rodriguez, Stéphane Baer, and Frederik Bjærge Højsager.

How can I contact Anna Stanek?

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What schools did Anna Stanek attend?

Anna Stanek holds Master, International Relations- Project Management from Tishner European University.

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