Anna Stapleton Email & Phone Number

Https://Www.Amway.Com/En_Us/Myshop/Andynanna

The best natural products, including energy drinks.

Omaha, Nebraska, United States

Create and update training materials. Facilitate training classes for new hires and current employees.

Omaha, Nebraska, United States

 Currently working from home ** temporarily  Working on a special project as a POD Mentor Leader for unemployment claims for Nebraska Department of Labor. • I review claims/issue that were reviewed by my POD Team Member. • I approve and/or deny the actions the POD Team Member intends to take. • I process quality reviews on several claims per day for each POD Team Member. • I create and host coaching sessions for each POD Team member biweekly. • I create meetings we tenured adjudicators for newer adjudicators to share best practices and processes.

Omaha, Nebraska, United States

Currently working from home ** temporarily, Prep time-listening to calls, reviewing QA’s or QC’s, Side by sides with the agent and teaching them how to improve and going over their calls and errors. Leading team meetings regarding specific subject matter and debrief meetings over open topics, building professional relationships with Leaders, Peers, and all employees

Greater Omaha Area

Coaching, mentoring, advising new and tenured employees on policies and practices, attending and participate in team meetings and company meetings including round tables with executive team members, offer feedback and on possible improvements to processes and policies

Greater Omaha Area

Respond to incoming borrower interactions (inbound & outbound calls, webchats) and provide follow-up on inquires as needed. • Commit to Performance Based Organization (PBO) & Easy To Do Business With (ETDBW) philosophy. • Contribute to Continuous Process Improvement. • Ensure integrity of data and information. • Update information on accounts in the Loan Servicing and/or Originations systems. • Perform other tasks related to resolving customer needs, by displaying ownership on escalated calls. • Contact customers on accounts, including outbound customer contact when appropriate. • Negotiate transactions in accordance with established laws, regulations, and policies. • Serve as a resource person within team as needed, including assisting new associates with training needs. * Mentoring/Coaching

Omaha

Respond to incoming borrower interactions (inbound & outbound calls, webchats) and provide follow-up on inquires as needed. • Commit to Performance Based Organization (PBO) & Easy To Do Business With (ETDBW) philosophy. • Contribute to Continuous Process Improvement. • Ensure integrity of data and information. • Update information on accounts in the Loan Servicing and/or Originations systems. • Perform other tasks related to resolving customer needs, by displaying ownership on escalated calls. • Contact customers on accounts, including outbound customer contact when appropriate. • Negotiate transactions in accordance with established laws, regulations, and policies. • Serve as a resource person within team as needed, including assisting new associates with training needs. * Mentoring/Coaching

Greater Omaha Area

Council Bluffs, Ia

Excellent guest services - to proudly deliver a quality customer experience in a fun and friendly atmosphere, while working together to provide our team members with personal and professional growth opportunities, correct errors with slot machines including paper jams, bill feeds, and machine resets. Pay out jackpots.Write and enter progressive amounts. Assist co-workers and other departments with escalated calls. Maintains a positive attitude at all times, supporting the policies of Senior Management of the Casino as well as Senior Management, adhere to established department and property policies and procedures regarding guest service standards, uniforms are in compliance with uniformed appearance standards while on duty, must maintain the strictest confidence of any and all confidential information disclosed, sell change to casino patrons in assigned areas of Casino Floor, responsible for assigned change bank funds, and proper handling of funds exchanges, respond to change lights on slot machines and assist customers needing change or other assistance, notify the appropriate Ameristar staff members to render assistance outside the scope of your responsibilities. Assure that the slot machines are operating properly and that jackpot payoffs and fills are executed according to company policy, perform minor slot machine repairs not requiring a Slot Technician. Assist casino patrons with general questions concerning the Casino, comply with all Company and departmental policies, procedures and internal controls. through teamwork with Slot Shift Supervisor and the Slot Shift Manager ensure good guest service and prompt response to guests needs at all times, all other duties as assigned, intelligently interact with intoxicated guests frequently, attend company and departmental meetings. Title 31 training. Work closely with Slot Technicians, provided feedback on procedures during system downtime and upgrades, manually process jackpots, handpays and update meal books.

Council Bluffs, Ia

Transitioned from Part time to Full time. This is exciting for me. I am so blessed to work for such a great company. Completed coaching partner training therefore will begin training/being coaching partner in the near future.

Greater Omaha Area

Distribution, inventory management, sorting, separating, preparing product for delivery.

Omaha

Respond to incoming borrower interactions (inbound & outbound calls, webchats) and provide follow-up on inquires as needed. • Commit to Performance Based Organization (PBO) & Easy To Do Business With (ETDBW) philosophy. • Contribute to Continuous Process Improvement. • Ensure integrity of data and information. • Update information on accounts in the Loan Servicing and/or Originations systems. • Perform other tasks related to resolving customer needs, by displaying ownership on escalated calls. • Contact customers on accounts, including outbound customer contact when appropriate. • Negotiate transactions in accordance with established laws, regulations, and policies. • Serve as a resource person within team as needed, including assisting new associates with training needs.

16Th And Douglas Omaha, Ne

Answering incoming potential clients, clients, vendor calls, and executive calls, placing outbound calls to potential clients, clients and vendors, gathering and organizing mail for distribution, updating excel spreadsheets including parking meter reading and billing, filing, coping, faxing, assisting with gathering payroll documents.

Omaha, Ne

Managed teammate timecards, held weekly team meetings and 1 on 1 meetings, developed teammates into solid leaders, data entry, product management, leading a team of 80-185 teammates, project management, customer service, coaching and mentoring, report review analyze, provided training, computer operation, managed and maintained global relationships with internal and external employees, various duties as assigned, interviewing, hiring, constructive conversations.

Type 60-80 wpm, data entry, faxing, filing, mail and product distribution, maintain merchandise return room, stocked supplies and shelves, located customer items and accounts, prepared items for shipment, shipped items, received returned items and distributed, took inventory and stocked shelves, leading a team of 15-120 people, establish and maintain internal and global professional relationships, production environment, manage daily/weekly/monthly status reports, motivating others, manage teammate time cards, maintain confidentiality, take initiative, abide by company guidelines, hold weekly team meetings and 1 on 1 sessions with each teammate, coaching and develop employees for progression with the company, address situations as they arise, decision making based on research completed, answered customer calls, in depth knowledge of Visa, Master Card, Discover and American Express reason chargeback codes, customer account review and case/dispute resolution, interviewing, hiring, constructive conversations. Efficient in Microsoft excel, word, and quick books.

Bachelor'S Degree, Human Resources Management/Personnel Administration, General

Just starting back to school!! Wish me luck!

Human Resources Management And Services