Anna Stefanowicz Email & Phone Number

Kraków, Pl

Cracow, Małopolskie, Poland

Kraków, Woj. Małopolskie, Polska

Cracow, Małopolskie, Poland

• Managing and developing Novo Nordisk Admin Team, leading the team through the implementation and stabilisation phases for the new AMS account• Confirming admin processes and procedures with the client, working towards overcoming blockers,process optimisation and continuous improvement• Designing and implementing new processes, tools and solutions aimed at improving team’s results, customer experience and client satisfaction• Managing team’s daily workload, monitoring agreed KPI's and SLA's, flagging and resolving issues• Responsible for risk mitigation and escalation management• Monitoring team's productivity, effectiveness and capacity utilization• Providing weekly, monthly and ad-hoc reporting on team’s performance and overall service delivery• Team modelling, hiring new resources when needed, succession planning• Supporting the team in terms of talent assessment and development, taking ownership for team members’ career progression within the company• Setting up team’s goals, managing overall team’s performance• Conducting regular performance reviews and 1-2-1 meetings• Preparing induction plans and training new joiners, sharing expertise with new hires and less experienced team members

Cracow, Małopolskie, Poland

• Managing Talent Selection Specialist Team supporting Rolls-Royce account via AMS • Managing team's daily workload, including application review, requisition posting, conducting telephone screening interviews, shortlisting candidates and ATS update• Responsible for keeping team's SLA's and KPI's, risk mitigation, escalation and issues management• Team modelling, hiring new resources when needed• Setting up team's objectives, managing overall performance and development, succession planning• Conducting induction sessions and supporting new joiners• Providing weekly/monthly and ad hoc reporting on team's performance and overall service delivery

• Managing the team of 12 internal mobility consultants (based onsite in Belfast and in Kraków GCSC), supporting Citi employees across 27 countries (Citi Poland, CE5, UK & Ireland)• Day to day management and support of team members with previous experience in recruitment, sourcing and administration, supporting their individual growth and development, assisting in operational challenges, ensuring delivery of the service at the highest possible level• Direct cooperation with the client, consulting, advising, helping to improve existing Citi processes• Taking active part in remodelling the account structure and redeployment of team members in the face of the end of the contract

• Managing the Summer Internship programme within Equinor, responsible for hiring over 250 external hires for the Summer Internship campaign• Planning and organizing campaigns for 2017 and 2018• Job posting and advertising• Planning meetings with client Hiring Managers• Screening applications• SHL CEB testing• SOVA blended assessment• HireVue video interviews• Interview scheduling• Managing the offer process• Onboarding

• Administrative support for the recruitment processes for Statoil ASA (Norway, EMEA, Americas).• Taking active part in the implementation process for the account, confirming new processes and procedures.• Taking part in the induction process for new starters joining the team, preparing training plans, organizing training and knowledge sharing sessions, creating materials.• Workload and escalation management.• Offer creation and onboarding.• Pre-employment screening process coordination (initiating background checks for candidates with external providers, monitoring the process, flagging potential issues and discrepancies).• CV screening.• Conducting telephone screening interviews for candidates.• SHL tests management.• Monitoring visa, work permit and relocation (housing and moving) processes for candidates.• Coordinating Emerging Talent programme within Statoil (Summer Internship, Graduates, Apprenticeship, Teach First Norway).• Recruitment Days coordination, complex scheduling for assessment centres for graduate candidates.• Travel expenses reimbursement for candidates.• Managing SAP, PeopleFluent (ATS) and ServiceNow systems. • Managing SAP registration and onboarding process for candidates.• CV capturing.• Constant communication with senior stakeholders. • Being treated as the subject matter expert (SME) and the main point of contact for high level queries, taking responsibility for the resolution of those issues to a satisfactory conclusion.• Supporting external joiners in objective setting and development planning.• Supporting TL with productivity trackers management, ensuring that data integrity and KPI's are continuously met by the team. • Preparing daily, weekly and quarterly reports.• Taking part in the forecasting process.• Working towards continuous improvement and process optimization.

• Coordinating recruitment processes at Microsoft UK-Time Zone (Western Europe, Middle East).• Multitask diary management, organizing and coordinating complex interview schedules using MS Outlook and SAP HR modules (E-rec, RecWeb).• CV capturing.• Referral scheme management.• Constant communication with the recruitment team and client managers on interview requirements.• Being a point of contact for all the candidates throughout the entire interview process.• Building relationship with client managers and administrative staff.• Running ad-hoc reports from the applicant tracking system.• Ownership of the group mailbox.• Taking full ownership of Time Zone administration (requisition raising and management, creating job descriptions, job posting, HeadTrax management).

• Managing incoming interview scheduling, re-scheduling and cancellation requests (face to face interviews, video conferences, telephone interviews, assessment centres). • Scheduling Outlook appointments, preparing all necessary paperwork, booking meeting rooms, updating applicant tracking system (Taleo).• Managing various ad-hoc administration activities. • Building and maintaining strong working relationships between all parties, ensuring that they are continually appraised and updated on the relevant processes.

Master Of Arts (Ma), American Studies

Bachelor Of Arts (Ba), English Philology