1. «Личный помощник»Обязанности:• Организация и планирование рабочего дня руководителя.• Организация и координация административных вопросов• Подготовка совещаний, тренингов и других мероприятий, проводимых руководителем (сбор необходимых материалов, оповещение участников о времени и месте проведения, повестке дня), ведение протоколов совещаний;• Организация встреч, совещаний, командировок, виз, бронирование билетов, отелей, автотранспорта;• Систематизация документов посредством системы электронного документооборота, контроль сроков исполнения документов, полноты и целостности документов, условий хранения;• Сбор, подготовка и анализ информации в интернете.• Ведение протоколов встреч.• Выполнение поручений директора в решении рабочих вопросов.• Переводы документаций на английский, русский и украинские языки.• Личные поручения руководителя и контролирование процессом.
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Cabin CrewRyanair - Europe'S Favourite Airline Jun 2022 - Jul 2023Wrocław, Dolnośląskie, Poland• Greeting passengers as they board and disembark the plane• Showing passengers to their seats and providing special attention to certain categories of pax (such as disabled etc.) • Serving meals and refreshments • Checking the condition and provision of emergency equipment and information for passengers • Demonstrating emergency equipment and safety procedures • Administering First Aid • Dealing with emergencies • Selling duty-free commercial goods and pursing sales targets• Producing written flight reports -
Business AssistantBbg Inc. May 2020 - Feb 2022Kyiv, Kyiv City, Ukraine• Working with an expat - communication only in English • Organizing and planning supervisor’s workday • Keeping all personal and work meetings in Totoist / Asana programs • Providing administrative support to management team • Keeping a database of contact info and histories of all key people; reminders of all birthdays and holidays • Coordinate external and internal activities with the participation of the head: interviews, conference etc • Performing director’s work-related errands • Organizing any tourist trips anywhere in the world: charter flights, tickets, visa support, transport services, security, airport escort, yacht chartering, preparing individual itineraries for trips anywhere in the world - 24/7 • Organizing teambuilding • Controlling supervisor’s incoming emails and calls and correct communication of information: briefly, clearly and to the point • Keeping financial reports on personal expenses • Receiving and forwarding incoming calls, office management, handling administrative and maintenance matters • Organizing enrollments in international colleges (children): full documentary support, accompaniment abroad • Personal errands: making purchases, picking up, bringing over, organizing, arranging meals, etc • Gathering, preparing and analyzing information online • Perform any other task as requested • Organizing all office-work including all technical tasks • Checking up on all departments with what they should be provided -
Adviser To The MinisterMinistry Of Infrastructure Of Ukraine Sep 2019 - Dec 2019Kyiv City, Ukraine• Answer and direct all incoming phone calls, record messages • Provide administrative support for management, including workday planning • Coordinate external and internal activities with the participation of the head: interviews, conference • Arranging travel, visas, and accommodation for business trips • Perform personal assignments • Provide documentary and informational support to the activities of the CEO • Other administrative duties and assistance as needed: • providing administrative support to management team • working with local vendors • communicating with job candidates and company contractors • facilitating meetings. • Translate minor project related documents from English to Ukrainian and/or Russian language and vice-versa as assigned • Maintain, develop and file documents and recorded data in appropriate databases, spreadsheets and all data-related files • Provide support to the Operations Department, Mission Support Department, Political, Analysis and Coordination Department and Planning, Reporting and Evaluation Department on the administration process of projects • Perform any other task as requested by his Line Manager -
Personal AssistantPresidential Administration Of Ukraine Sep 2014 - Jul 2019Kiev, Ukraine• Organizing and planning supervisor’s workday: appointments, organizing and canceling meetings and conferences • Receiving and forwarding incoming calls, office management, handling administrative and maintenance matters • Controlling supervisor’s incoming emails and calls and correct communication of information: briefly, clearly and to the point • Attending all meetings, official and unofficial events, keeping notes, following up and controlling accomplishment of tasks • Keeping financial reports on personal expenses • Personal errands: making purchases, picking up, bringing over, organizing, arranging meals, etc. • Analyzing interesting information for supervisor: books, concerts, performances, news, events… • Keeping a database of contact info and histories of all key people; reminders of all birthdays and holidays • Managerial skills of the office’s administrative personnel • Organizing teambuilding • Personal VIP tourism • Booking hotels worldwide; signing contracts with partners • Organizing any tourist trips anywhere in the world: charter flights, tickets, visa support, transport services, security, airport escort, yacht chartering, preparing individual itineraries for trips anywhere in the world - 24/7 • Organizing enrollments in international colleges (children): full documentary support, accompaniment abroad • Organizing business trips and group tours • Working with international tourism fairs -
ConciergeRoyal Key Aug 2012 - Aug 20142. «Городской Коммерческий Банк»Киев — Услуги для бизнеса ПАО «Городской Коммерческий Банк» БЦ «Парус» ООО «Королевский Ключ», консьерж – сервис (Менеджер по-туризму - запись в трудовой книжке) (Помощник VIP-руководителей; работа на VIP-зоне; • - Переводы документации, акты, договора; • - Входящая \ исходящая корреспонденция.• - Деловая переписка на английском языке;• - Бронирование гостиниц по всему миру, покупка авиабилетов; визовая поддержка. • - Подбор оптимального и быстрого маршрута для клиента чтобы добраться в любую точку мира. А также организация трансфера.• - Организация групповых туров, а также командировок. • - Изучение туристических направлений (в плане отдыха). Организация мероприятий заграницей.• - Личные поручения клиентов.• - Контролирование задач и заданий. Работа в multi-режиме.• - Сбор и обработка информации • - Работа в стрессовых ситуациях. • - Банковские транзакции связаны с оплатой – 1С бухгалтерия, владение клиент – банком. Выставление счетов, введение отчетности и т.п)
Anna Stepanova Education Details
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Киевский Институт Переводчиков При НануФилолог - Переводчик
Frequently Asked Questions about Anna Stepanova
What is Anna Stepanova's role at the current company?
Anna Stepanova's current role is Business Assistant / Personal Assistant.
What schools did Anna Stepanova attend?
Anna Stepanova attended Киевский Институт Переводчиков При Нану.
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