Effectively lead a team responsible for managing over 40 projects, with a strongemphasis on enhancing team performance, optimizing workflows, and expandingclient relationships.Developed and instituted over 20 process guides, reducing the onboarding period fornew hires by 30% and accelerating project launch and execution, thus significantlyimproving time-to-market for new initiatives.Led the development of a customized JIRA status system, using analytics to… Show more Effectively lead a team responsible for managing over 40 projects, with a strongemphasis on enhancing team performance, optimizing workflows, and expandingclient relationships.Developed and instituted over 20 process guides, reducing the onboarding period fornew hires by 30% and accelerating project launch and execution, thus significantlyimproving time-to-market for new initiatives.Led the development of a customized JIRA status system, using analytics to identifyand streamline workflow inefficiencies. This resulted in a 2.5-fold decrease in projectbacklog and a 40% improvement in development workflows, markedly acceleratingpayment system integrations and enhancing task completion by 15%.Promoted a culture of continuous learning and improvement, elevating teamcapabilities and inter-departmental collaboration through specialized workshops inpayment systems integration, API, JIRA, Confluence, and more. Show less

Coordinating developers, external providers and customers to integrate payment gateways (PG) into customers’ websites. Checking PGs API documentation and transaction logs to integrate different payment methods. Creating reports and internal documentation.

Supervising daily operations, developing business strategies to increase sales and creating marketing shows and events. Coordinating orders with suppliers.

Supporting the Store Manager in daily operations, hiring and motivating new employees to increase sales, etc.