I am a dedicated and hardworking hospitality professional with extensive experience in the hotel industry. Before the war in Ukraine, I managed a hotel, where I successfully oversaw daily operations, enhanced guest satisfaction, and led a team of staff.After relocating, I continued my career at reception desks in Lithuania and Greece, further improving my customer service and organizational skills in diverse, fast-paced environments. These roles allowed me to adapt to new cultures and maintain high standards of hospitality.Currently, I am working as a waitress in Britain. While improving my English language proficiency, I continue to bring my passion for excellent service and guest satisfaction to my current role. I am eager to grow professionally and eventually return to a managerial or customer-focused position.I thrive in team-oriented settings, adapt quickly to new challenges, and remain committed to delivering outstanding guest experiences, regardless of the role I take on.Let's connect to discuss how my skills and dedication to hospitality can contribute to your team!
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WaitressBlackpool Promotions LtdBlackpool, Gb
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WaitressBlackpool Promotions Ltd Jul 2024 - PresentBlackpool, England, United KingdomCustomer ServiceOrder taking and serving Table management Health and Safety Compliance -
Front Desk ReceptionistWish Aqua&Spa Resort Dec 2023 - Jun 2024Ukraine
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ReceptionistSunrise Zante May 2023 - Oct 2023Zakhyntos Greece
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Reservations AgentRadisson Hotel Group Aug 2022 - Mar 2023Ukraine -
Customer Service SpecialistRadisson Blu Royal Astoria Hotel Mar 2022 - Jul 2022Vilnius, Vilniaus, LithuaniaCarrying out correct check in and check out procedures in the OPERA PMSFormation of lists for group settlements, preparation of electronic keysControl of payments with the hotel when the guest is checked outFormation of payment invoices for guests, if they used the services of the hotel's restaurantInformation about the services provided by the hotelCarrying out a night audit
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Hotel Manager3* Hotel Kyiv Region Sep 2020 - Feb 2022Boryspil Raion, Kiev, UkraineReception and organization of group settlements (corporate guests, sports teams)Solution to conflicts Creating business processes for the hotel (instructions for administrators)Control of performance and quality of services provided by the hotelAnalysis of accommodation tariffsParticipate in the formulation of promotional offersConclusion of cooperation agreements (airlines, travel agencies, football clubs)Maintaining reporting documentationInvestment… Show more Reception and organization of group settlements (corporate guests, sports teams)Solution to conflicts Creating business processes for the hotel (instructions for administrators)Control of performance and quality of services provided by the hotelAnalysis of accommodation tariffsParticipate in the formulation of promotional offersConclusion of cooperation agreements (airlines, travel agencies, football clubs)Maintaining reporting documentationInvestment planningProfitable hotel managementStaff recruitment Show less
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ReceptionistHotel Korona Sep 2014 - Sep 2020Boryspilskyi Raion, Kiev, Ukraine -
HostessMaxx Royal Resorts Apr 2019 - Nov 2019Kemer, Antalya, Turkey
Anna Struk Education Details
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World Jewish ReliefEnglish Language -
Realise Blackpool HubBusiness Admin L1
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Informative Communication Networks
Frequently Asked Questions about Anna Struk
What company does Anna Struk work for?
Anna Struk works for Blackpool Promotions Ltd
What is Anna Struk's role at the current company?
Anna Struk's current role is Waitress.
What schools did Anna Struk attend?
Anna Struk attended World Jewish Relief, Realise Blackpool Hub, Odessa National Telecommunications Academy.
Who are Anna Struk's colleagues?
Anna Struk's colleagues are Sam Jones, Katie Alston, John Garside, Karen Blakemore, Davo Jackson, Lionel Raw, Jack Reid.
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Anna Struk
Trener Komunikacji Wielowymiarowej•Terapeuta Ustawień Systemowych•Coach Systemowy•Trener MentalnyKrokowa
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