Experienced Quality Assurance Specialist with a demonstrated history of working in customer service, operations management, and leading a team. Military experience working with and supporting fellow soldiers, providing evaluation, treatment and remediation when necessary. Strong quality assurance professional with a Bachelor’s degree focused in International Relations and Affairs from Lviv Polytechnic National University. Proven ability to establish and maintain excellent communication and relationships with clients. Adept in various social media platforms and office technology programs. Able to effectively self-manage during independent projects and collaborate as part of a productive team. A strong leader who works well under pressure, and exudes positivity. I am fluent in English, Ukrainian, Russian and Polish languages.