Anna Swanson Email & Phone Number

TECHNICAL AND PROFESSIONAL SKILLSEnd User Support: PC, Laptop, and Mobile Device Configuration and Troubleshooting, Windows 10 Configuration, Linux CentOS ConfigurationNetwork Support: Windows Server and Network Device Configuration, Networking Fundamentals, TCP/IP Network Services, Hyper-V Virtualization, Active Directory, Domain Management, Access Controls, Security ConceptsProfessional Skills: Troubleshooting, Critical Thinking, Communication, Customer Support, Conflict Resolution, Project Management FundamentalsBadges: Centriq Help Desk Solutions Specialist TECHNICAL TRAININGCentriq Training, Systems and Security Administrator Program 04/2021- 07/2021Kansas City, MOA solid foundation in computer hardware, networking fundamentals, including network design, network security, and network management. The ability to create, configure, and trouble-shoot Microsoft Windows 10, Windows Server 2016, and Linux CentOS virtual machines using Microsoft Hyper-V. Manage and secure domains using Active Directory, Group Policy, and Permissions, and provide risk management solutions and disaster recovery and planning. Worked as a team to design, build, and implement a multi-domain mock company using physical Windows Server 2016 and Linux CentOS servers, and Cisco switches and routers for the infrastructure. In my free time in build gaming computers and customize them to peoples likings. I play videogames, and love spending time with my pup!