Anna Takács Email & Phone Number

Budapest

Managing and collecting the outstanding cash of business partners of the German region

Budapest, Hungary

Managing a portfolio of Business Partner accounts. Credit Line and Order management, Cash collection and Conditions monitoring. Developing and maintaining strong working relationships with numerous customer contacts at various levels of the organization and serving as a focal point for customer inquiries, requests, and complaints. Preparing materials for use in status account reviews. - Being responsible for territory risk management and customer satisfaction attainment and ensures all customer communications are documented in an accurate and timely manner. Daily management of an account portfolio which is comprised of inventory and/or accounts receivable financing customers.Communication German and English. Organizing Web Conferences, Calls and meetings lead by myself for the Business Partners and IGF, IBM colleagues.

Budapest, Budapest, Hungary

Maternity leave

Budapest

Managing a portfolio of Business Partner accounts. Credit Line and Order management, Cash collection and Conditions monitoring. Developing and maintaining strong working relationships with numerous customer contacts at various levels of the organization and serving as a focal point for customer inquiries, requests, and complaints. Preparing materials for use in status account reviews. - Being responsible for territory risk management and customer satisfaction attainment and ensures all customer communications are documented in an accurate and timely manner. Daily management of an account portfolio which is comprised of inventory and/or accounts receivable financing customers.Communication German and English. Organizing Web Conferences, Calls and meetings lead by myself for the Business Partners and IGF, IBM colleagues.

Budapest

Pre-Sales Work - Responsible for making bid calculations and writing proposals in Germany and English language. Being in contact with Sales Representatives.Support and advice for a better profit. Giving administrative support to the following main fields: public proposals, contracts and tenders, packages. Projects related to sales Work and harmonization processes: Approval Process, Brand education, Legal queries, Software education. Awards: Certificate of Appreciation in recognition of successfully completed project for STH BSC EU Task Force 15.10.2010.Blue Thanks received in August 2013

Answer queries about outstanding payments. Contact the vendors, the vendor's Accounting departments and our plant for more information about Purchase orders, Goods Receipts etc. Ask for missing invoices. Advance payments, Closing. Analyse Vendor’s Balances and work with Auditor Companies (PWC, KPMG etc.) Using SAP FI and MM modules.Communication in German and English language.Accounting of English invoices in SAP MM and FI Modules.Customer Responsible for 65 vendors. Contact the team in UK for more information about purchase orders and goods receipts.

Budapest

- SAP HR Module TLIS/LMS T-COM Customer ResponsibleImplementation of the project SAP TLIS/LMS. (Development program of the Deutsche Telekom) Responsible for Ticket routing, observance of the Service Level Agreement, organization of trainings, communication with the service technical Support in Germany, analysis reports, making evaluation of the team members. Attendance on meetings of the team management. Leading a group of 6-8 employees. - Member of the Project Hungarian T-Com Checking the Ticket routing processes and migration of the on-going incidents into our system. General knowledge of ITIL System process. - Service Desk AgentMember of the T-Punkt- Deutsche Post AG – BPO HR Group, which had to support and solve Hardware and Software incidents and requests in German (sometimes also in English) language.

Translater And Interpreter, Hungarian/German

Bachelor, Business Administraion

Activities and Societies: AIESEC Membership 2002-2004Major in Commerce and Marketing in German language September 2004 – June 2006 > Minor.

Highschool Degree, German And Italian Class