Building a sales department from scratch - the experience of launching startups- search/interview and onboarding of the team independently and together with hr, adjustments invacancies;- building business processes, for interaction within the sales department, as well asdepartments of marketing, finance, etc.;- development and implementation of scripts- training, constant work on the growth points of sellers, on team work and achievement of goals;- development and implementation of the department's motivation system;- work in CRM: search for contractors, implementation of work in CRM, joint workon automation, development and implementation of sales surge, joint work witha marketer on increasing the number and maintaining the quality of lead generation,a portrait of the target client, work with the budget by region and city tostay in the "business model";- starting from scratch and building a profitable business in 10+ cities in Poland,launch of work in Spain and Portugal- working with city partners and their assistants on growth points andimproving the quality of events (about 30 people);- drawing up a sales schedule for cities, taking into account the characteristics of the city,holidays in the country, for optimal use of the marketing budget and resourcessellers;- working with the sales of luxury conferences as a cross-section of the department's tasks:scale from 400+ people in Warsaw and Riga

`organization of department work`recruitment of new employees and their adaptation`reporting: 1C + metrics in excel`coordination and control of sales and business processes in the department `adjustment and refinement of the sales funnel and scripts`training of the sales department`development and implementation of strategic plans to achieve sales goals `work with the motivation of the sales department and their effectiveness`holding weekly team meetings`work with suppliers`work with the formation of product positions

`team management (4 people in online sales and 4 people in offline sales) `recruitment of new employees and their adaptation`one-to-one meetings with employees`reporting in Bitrix 24 and similar systems one-to-one meetings with employees`coordinated and supervised sales operations and business processes in the department `configured and improved the sales funnel and scripts`hired and trained the sales team`developed and executed strategic plans to achieve sales targets`work with the motivation of the sales department and their effectiveness`development and implementation of a training program, rules and regulations for customer service, control of communication with customers regarding the tone of voice `handled weekly team meetings`generated and presented regular work reports

`worked in Bitrix24 CRM system`reached sales goals`received and processed customer orders`made sure all the payments were made in time (both by the customer and by the company) `regular reporting on the completed tasks`quality assurance of the team’s correspondence in accordance with company standards `daily monitoring of timely processing of incoming orders`motivated my team to reach daily goals`monitoring the implementation of the checklist in the CRM`onboarding and training team members