Anna Tarnawczyk Email & Phone Number

Leeds, England, United Kingdom

• Ensure that all telephone calls are dealt with professionally, efficiently and in accordance with laid down procedures.Administrative tasks including database management ensure that accurate records are kept and all.
• Processing of incidents/violations within agreed key performance indicators
• Monitor the activity of our subject base through the use of tagging, tracking and voice verification
• Respond professionally to calls from internal/external customers in line with our agreed key performanceindicators
• Reporting incidents/breaches to the appropriate agencies i.e. Police, probation etc.
• Produce reports as required by either internal or external customers

Greater Leeds Area

Working for a market leader in the security industry I was part of a small team who managed the payrollfor 7,000 security guards. My duties included...Accurate transfer of data from timesheets to an in house payroll system.Managing the Timesheet submission smartsheet, ensuring that the time sheets received were accurate,then transferring said timesheets to.

• Main responsibilities were to greet and reply to customers who contacted me in person, by phone, SMSand email. Planning mots and technical inspections for almost 2,000 company vehicles, assisting inreplenishing.
• Greeting customers into the reception area of the garage
• Answering and making calls to clients
• Organising internal meetings and taking minutes of the meeting
• Creating and answering emails to clients
• Reception duties

Anglia, Wielka Brytania

Working within DHL microfiche team, sourcing archived customer data using library of fiche files, oncethe correct files are located scan and print and validate against customer file data, adding or updating asappropriate to customer request, working on ppi investigations within all depts collecting correct data andperforming various QA checks throughout.In.

Anglia, Wielka Brytania

• Searching in-house microfiche/film library to find customer documents requested by the banks to process for PPI Clams.
• Ensuring high levels of accuracy and adherence to strict data protection protocols
• Ensuring high quality of documents produced, and cooperation with colleagues in a three-part quality assurance process to ensure all requested information is received by client.
• Meeting/exceeding targets and deadlines to ensure client satisfaction
• Working with a diverse colleague base and ensuring good working relationships with all
• Working a 12-hour night shift whilst maintaining concentration and focus on the job at hand

Anglia, Wielka Brytania

• Sales, marketing and service
• Responsible for maintaining contact face to face with customers
• Communicating effectively at all levels with staff, teachers and young children
• Working as a trusted, reliable and committed team member
• Promoting and safeguarding welfare of children and young people
• Catering support of external clients including conference, weddings receptions, dinner dances, sport events, school open mornings and buffets

Polska

• Observance of professional confidentiality
• Greeting visitors, giving information and directing visitors to destination
• Answering telephone to provide information, taking messages and transferring calls
• Receiving and sending letters and electronic post
• Complying and filing student grades and attendance reports and other school records
• Talking to students and resolving problems or directing students to other, relevant co-workers

Level Ii, English Language

A-Level, Diploma Of Acquisition Of Professional Title Food Technician, Grade A