Anna Thom Email & Phone Number

Osakis, Minnesota, United States

Avon, Minnesota, United States

Wrote and tested RPG, RPGIV, SQL statements, for the company to enhance the end users work flow.Ran daily EDI for the new orders and quotes coming in from the company

Sauk Centre, Mn

Troubleshoot customers calls and resolved their issuesWorked programmers to resolve customer's issuesWorked well individually as well as in a team environment

St. Cloud, Minnesota Area

Wrote technical reports on test and analysis results and facilitated presentations to stakeholders.Collaborated with end users and QA testers to determine requirements. Performed problem solving and resolution for technical quality, inspection, and customer quality issues.

Wrote technical reports on test and analysis results and facilitated presentations to stakeholders.Analyzed and interpreted test data and prepared technical reports. Wrote and executed test cases from customer specific designs

Worked with insurance companies to get payment of claimsWorked with patients explaining why the claims were denied by the insurance companiesTrained co-workers on the new federal regulations

Worked with clients to help them setup their system for electronic billingWorked closely with developers to implement the new federal requirements for new forms and electronic billingCreated new processes and systems for increasing customer service satisfaction. Attended local trade shows for product development training as defined by territory needs.Worked under strict deadlines and responded to service requests and emergency call-outs.