Answer and transfer inbound calls, review invoices, and oversee sales.Communicate in a clear and concise manner and resolve issues and concerns.Send off deposits, input invoices in system, and safeguard confidential information.

Maintained a safe and supportive environment for individuals with disabilities which fostered growth and rehabilitation for the development of skills.Took vital signs and assisted with activities of daily living – personal hygiene, mobility, and feeding.Handled light housekeeping duties, passed medications, prepared meals, and ran errands.Mediated family issues, created workbooks for each client, and documented patient condition and activities and any changes to patient care plan. Anna Thornburg, Cont.Ensured confidentiality and privacy standards of protected health information.Used Therap EHR.

Supervised 4 employees and evaluated employee job performance and conformance to regulations.Provided a supportive environment for individuals with intellectual and developmental disabilities.Implemented active treatment, training programs, behavior plans, and service goals in areas of self-help, daily living, social skills, leisure activities, and community inclusion.Assisted with activities of daily living, handled housekeeping duties, and stayed vigilant of health and safety issues.Abided by HIPAA guidelines to ensure confidentiality of private information.Used Therap EHR.

Managed inventory, checked customers in, and explained mechanic’s recommendations after inspection.Inputted sales, inventory, and customer demographic information in system, assisted with billing, and maintained files.Prioritized and managed workload to meet deadlines and provided professional customer service.

Recruited, interviewed, and hired employees and evaluated employee job performance and conformance to regulations.Trained employees in job duties and interpret and communicated work procedures and policies to staff.Ran reports, completed inventory checks, and resolved customer complaints and answered customer questions.Supervised the work of employees to ensure adherence to quality standards, deadlines, and proper procedures, and corrected errors and problems and maintained appliances.

Took and entered orders accurately using Point of Sale (POS) computer system.Delivered food and beverage items quickly and efficiently in a fast-paced environment.Stayed familiar with menu items, advised patrons of specials, and answered questions.Completed opening and closing duties, stocked supplies, accepted payments, and operated cash register.Worked as a team to meet and exceed guest expectations.