Responsible for:Managing internal and external events for our clients, ensuring the highest quality of service is provided. Maintaining strong relationship with members, providers and team members to ensure excellence is delivered to the business.Managing and coordinating room bookings for events as required.Liaising with support staff such as Catering, Porterage, Audio Visual, Security and Technology.Checking of attendee lists and production of name badges / dinner place… Show more Responsible for:Managing internal and external events for our clients, ensuring the highest quality of service is provided. Maintaining strong relationship with members, providers and team members to ensure excellence is delivered to the business.Managing and coordinating room bookings for events as required.Liaising with support staff such as Catering, Porterage, Audio Visual, Security and Technology.Checking of attendee lists and production of name badges / dinner place cards / tent cards.Meeting and greeting clients as required.Managing all reservations for hotel bedrooms. Show less

Being the first point of contact for all visitors and guests of the Cranfield Management Development Centre. Liaising with international delegates and postgraduate students. Managing queries via the telephone, emails, fax and face to face. Checking the particulars of all events, individual and group guest bookings at the Conference Centre. Managing the bookings of the hotel’s meeting rooms. Checking guests in and out of the hotel facility and catering… Show more Being the first point of contact for all visitors and guests of the Cranfield Management Development Centre. Liaising with international delegates and postgraduate students. Managing queries via the telephone, emails, fax and face to face. Checking the particulars of all events, individual and group guest bookings at the Conference Centre. Managing the bookings of the hotel’s meeting rooms. Checking guests in and out of the hotel facility and catering for their needs during their visit to ensure they have the best possible stay. Raising invoices, receiving and depositing payments. Making and amending reservations. Show less