Anna Tomish Email & Phone Number

Vienna, Austria

▪️Providing administrative service for the event sales manager; recording event data, preparing letters and other correspondence and assisting with event planning▪️Preparing and communicating the invoices to corporate clients ▪️Liaising with other departments about the events’ requirements▪️Producing proposals for assigned events, including timelines, venues, planning menu, draft budget and staffing requirements.▪️Maintaining detailed documentation of the administrative processes relevant to the sales unit ▪️Arranging for appropriate archiving and destruction in accordance with data protection legislation▪️Handling complaints and liaising with guestsDealing with correspondence in an accountable manner▪️Covering other duties related to other departments in case of staff shortage ▪️Weekly/Bi-Weekly forecasting events schedule

Украина

▪️Managed online presence and developed a personal brand by building a strategy, planning and producing content for a page, facilitating customer service and managing ad campaigns.▪️Provided professional training for students to get both deep theoretical knowledge and practical skills in makeup artistry ▪️Gave personalized makeup lessons by analyzing individual goals and needs and implemented a practical understanding of self-makeup techniques ▪️Generated revenue by maintaining repeat customers and developing relationships with new clients.▪️Provided full-face makeovers establishing a regular satisfied client base.▪️Build and foster positive customer relations through event planning and personalized makeup consultations.

Beirut, Lebanon

▪️Efficiently handled administrative tasks and responded to queries from the GM.▪️Organized the GM's agenda; scheduled and managed appointments. ▪️Drafted correspondences, letters, and memos. Prepared, organized, and archived information in paper and digital forms.▪️Dealt with customers and suppliers queries on the phone and by email▪️Prepared meetings: set up conference rooms, ordered and commissioned audio-visual equipment, and prepared and distributed meeting agendas.▪️Coordinated multiple projects, engaged with team members and ensured timely delivery.

Kiev, Ukraine

▪️Contributed to team effort by maintaining and expanding relationships with existing clients, utilizing exceptional customer service skills.▪️Provided consultations to clients and offered recommendations on extensive product range ensuring the customers have a most luxurious experience.▪️Initiated and increased personal product knowledge and development, presented new products to customers.▪️Provided customers with general product knowledge and demonstrated application techniques.▪️Cross-sold Dessange makeup products and skincare line. Regularly communicated with salon manager and administrator to keep abreast with sales performance, promotions and upcoming events.▪️Managed time efficiently and cooperated with other members of the team to achieve a single style desired look.

Turkey

▪️Planned regional tours for hotels guests, prepared and gave presentations, and offered tailor-made sightseeing advice.▪️Organized and guided local tours and excursions. ▪️Provided extensive information on historical sites, monuments, and local traditions.▪️Arranged transportation and chauffeur services to customers.▪️Carried out administrative duties as required.

Kiev, Ukraine

▪️Delivered excellent customer service at all times. ▪️Responded to customer queries and addressed their concerned ensuring client satisfaction. ▪️Accurately processed ticket sales as required. Handled cash and digital payments. ▪️Ensured all data is collected and updated accurately in accordance with Galileo system requirements.▪️Resolved all ticketing queries and issues.