Anna Tomkowiak Email & Phone Number
@dlolab.com
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Who is Anna Tomkowiak? Overview
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Anna Tomkowiak is listed as Materials Analyst at Diagnostic Laboratory of Oklahoma, a company with 9 employees, based in Oklahoma City Metropolitan Area, United States, United States. AeroLeads shows a work email signal at dlolab.com and a matched LinkedIn profile for Anna Tomkowiak.
Anna Tomkowiak previously worked as Specimen Processing Technician III at Diagnostic Laboratory Of Oklahoma and Area Manager - Workforce at At&T Mobility. Anna Tomkowiak holds Information Technology from Western International University.
Email format at Diagnostic Laboratory of Oklahoma
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AeroLeads found 1 current-domain work email signal for Anna Tomkowiak. Compare company email patterns before reaching out.
About Anna Tomkowiak
Currently employed in the healthcare field; 15 years of previous experience in the telecommunications industry; 11 years in a management role. Notable Skills:• Problem Solving• Strong Attention to Detail• Microsoft Office; Strong Excel and SharePoint skills• Reporting/Deep-Dive Analysis• Project Management• Effective communication with emphasis on clarity and brevity • Process improvement and documentation• Leading teams in-person and remotely • User Acceptance Testing Email me: anna.c.tomkowiak@gmail.comHow do I pronounce my surname? Tom-ko-ve-yak
Listed skills include Telecommunications, Call Centers, Customer Experience, Process Improvement, and 46 others.
Anna Tomkowiak's current company
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Anna Tomkowiak work experience
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Materials Analyst
Current
Specimen Processing Technician Iii
Primary responsibility: Receiving specimens from patient care facilities and preparing cultures in the Microbiology Lab. Support Micro Techs by handling positive blood cultures, antibiotic susceptibility testing, and QA tasks. Requires adherence to strict procedures for specimen transportation, handling, and storage, and aseptic technique. Extensive.
Area Manager - Workforce
- Responsible for the leadership and development of first-level Workforce managers and non-management employees in a mostly virtual environment
- Provide reporting and support for internal leadership and vendor call centers
- Conduct interviews and select candidates for management and administrative positions
- Anticipate business needs and recommend changes to call routing and staffing to maximize efficiency and reduce cost
- Implement and oversee launch of new processes and products
- Partner with other support teams and leadership to manage unexpected crises as they arise
Manager - Workforce
- Support intraday workforce management for Customer Service call centers, including real-time Staffing, Average Handle Time, Call Delivery, Call Abandonment, and Forecast Analysis reporting
- Creation and documentation of processes and procedures, audit existing processes to ensure business needs are met
- Act as an administrator for software tools used by internal customers for scheduling needs and develop interim solutions for software deficiencies.
- Work with leadership to manage staffing, call delivery, network outages, system downtime, and call routing problems.
- Annual goal setting and appraisals, shift bids, team meetings, safety audits, coaching, EH&S and training completions, FLSA, and disciplinary documentation for direct reports.
Manager - M&P, Crm Sme
- Subject Matter Expert for and transition from Cingular Wireless to AT&T Mobility customer relationship management (CRM) software
- Design and execute User Acceptance Testing for software launches and updates
- Collect and analyze feedback from database end users to determine process inconsistencies, system inefficiency, and enhancement requests
- Oversee documentation of new SOPs and hold focus groups with Customer Service reps to improve procedures that are already in place.
- Received national recognition in 2003 for execution on industry-wide launch of Wireless Local Number Portability, and in 2004 for Leadership
Credit And Activations
Colleagues at Diagnostic Laboratory of Oklahoma
Other employees you can reach at dlolab.com. View company contacts for 9 employees →
Manuel Leonardo
Colleague at Diagnostic Laboratory Of Oklahoma
San Antonio, Texas, United States, United States
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DG
Danielle Gaddy
Colleague at Diagnostic Laboratory Of Oklahoma
Oklahoma City Metropolitan Area, United States
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AC
Amanda Camarillo
Colleague at Diagnostic Laboratory Of Oklahoma
Oklahoma City, Oklahoma, United States, United States
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AM
Alaina Madison
Colleague at Diagnostic Laboratory Of Oklahoma
Yukon, Oklahoma, United States, United States
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CL
Cecily Lemon
Colleague at Diagnostic Laboratory Of Oklahoma
Edmond, Oklahoma, United States, United States
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MW
Mckenzie Williams
Colleague at Diagnostic Laboratory Of Oklahoma
United States, United States
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JB
Jamesha Byes
Colleague at Diagnostic Laboratory Of Oklahoma
Yukon, Oklahoma, United States, United States
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CB
Cassie Boswell, Phr
Colleague at Diagnostic Laboratory Of Oklahoma
Oklahoma City Metropolitan Area, United States
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MC
Mollie Coats
Colleague at Diagnostic Laboratory Of Oklahoma
Oklahoma City, Oklahoma, United States, United States
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LL
Lisa Leonard
Colleague at Diagnostic Laboratory Of Oklahoma
Edmond, Oklahoma, United States, United States
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Anna Tomkowiak education
Information Technology
Undecided
High School Diploma
Frequently asked questions about Anna Tomkowiak
Quick answers generated from the profile data available on this page.
What company does Anna Tomkowiak work for?
Anna Tomkowiak works for Diagnostic Laboratory of Oklahoma.
What is Anna Tomkowiak's role at Diagnostic Laboratory of Oklahoma?
Anna Tomkowiak is listed as Materials Analyst at Diagnostic Laboratory of Oklahoma.
What is Anna Tomkowiak's email address?
AeroLeads has found 1 work email signal at @dlolab.com for Anna Tomkowiak at Diagnostic Laboratory of Oklahoma.
Where is Anna Tomkowiak based?
Anna Tomkowiak is based in Oklahoma City Metropolitan Area, United States, United States while working with Diagnostic Laboratory of Oklahoma.
What companies has Anna Tomkowiak worked for?
Anna Tomkowiak has worked for Diagnostic Laboratory Of Oklahoma and At&T Mobility.
Who are Anna Tomkowiak's colleagues at Diagnostic Laboratory of Oklahoma?
Anna Tomkowiak's colleagues at Diagnostic Laboratory of Oklahoma include Manuel Leonardo, Danielle Gaddy, Amanda Camarillo, Alaina Madison, and Cecily Lemon.
How can I contact Anna Tomkowiak?
You can use AeroLeads to view verified contact signals for Anna Tomkowiak at Diagnostic Laboratory of Oklahoma, including work email, phone, and LinkedIn data when available.
What schools did Anna Tomkowiak attend?
Anna Tomkowiak holds Information Technology from Western International University.
What skills is Anna Tomkowiak known for?
Anna Tomkowiak is listed with skills including Telecommunications, Call Centers, Customer Experience, Process Improvement, Workforce Management, Customer Satisfaction, Avaya, and Vendor Management.
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