Anna Trakas Email & Phone Number

• Analyzed and formatted data using Excel to support sales leadership in making data-driven decisions.• Managed Enablement team processes and projects using Monday.com, improving project tracking and efficiency.• Designed and developed scenario-based training content using Articulate 360, enhancing skill acquisition and application. Trained team members on effectively utilizing Articulate 360.

• Led the development of the Menu Services training vision, aimed at facilitating effective, equitable, and engaging training using research-based strategies, data, and feedback.• Created, implemented, maintained, and regularly evaluated a comprehensive training strategy to support the learning, growth, and development of team members. This included proactive and reactive training programs aligned with department KPIs, standard measures, and stakeholder buy-in.• Developed impactful training content, including videos, interactive tutorials, reference materials, and assessments, using Storyline Articulate, WorkRamp LMS, and Confluence.

Kansas City, Missouri, United States

• Coordinated with multiple internal teams, clients, and third parties to build over 500 mobile apps, exceeding goals month over month while providing clients a white glove experience• Updated team training materials as processes changed, first testing and communicating these changes• Trained new employees and provided ongoing support to new team members • Improved templates for client communication and provided constructive feedback and ideas on department-wide changes

Mountain View, Ca

• Coordinated interviews for 700+ candidates and 10,000+ interviewers with G Suite and Google Hire• Documented team standard operating procedures through Lucidchart • Trained new hires and evaluated peer employee performance through managing the quality assurance program Project Spotlight

San Francisco

• Managed up to 30 individual training plans at a time and led two-week onboarding for documentation and performance specialist employees.• Decreased the average time of training by one-third through creating training videos for internal software. • Wrote a user guide and standard operating procedure for employee onboarding and training processes while expanding the Atlassian Confluence Training Wiki and Team Pages.

Managed the Children & Youth Programs and reported monthly to the Board of Directors. Recruited and trained Sunday School teachers, led monthly children's talks on current events and increased outreach through Mailchimp scheduled emails.

Smithsonian National Museum Of Natural History

Developed extensive student portfolios, created community and experience-based curriculum, and managed a yearly budget.Led the professional development of assistant teachers and was the center’s Food Safety Manager.

Adult Basic Education Center

Created a typing instruction program for adults and additional opportunities for students to receive instruction, such as at home resources

Chaska, Mn

• Pioneered new fundraising inputs including a golf tournament and website• Strengthened the volunteer base• Established a permanent food shelf home in a new building

• Administered account changes and maintenance• Updated fraud protection maintenance• Arranged company archives