• Responsible for HR tasks to include: recruitment process, managing online training system, completing performance reviews. • Responsible for matching delivery dockets with PO's in Microsoft Dynamics AX. Follow up with suppliers any differences in delivery dockets.• On weekly basis preparing financial reports to Key Account Manager. • Managing the operations of rosters using excel spreadsheets and ensuring adequatestaffing at all times.• Daily management of all operational and administrative issues within the restaurant. Handling of paperwork and other administrative duties (dealing with incoming emails,faxes and post• Creating and achieving team targets in line with the company’s goals and objectives.• Management of Sales and Marketing Strategy. Using the EPOS (Electronic Point of Sale System) monitoring the sales on weekly basis, identifying the trend in the overall sales and also sales per product, creating targeted promotions to keep the sales at maximum. • Responsible for Health & Safety and Security procedures within the restaurant.• Stock management to include; weekly monitoring of stock levels, stock ordering and recounting and keeping the stock wastage to minimum.

• General administrative duties (printing, filing, answering phone calls, emails, incoming post).• Processing cash and card payments and printing end of day cash report.• Supporting management with creating rosters and organising staff cover for annual leave and sick leave. • Preparing staff timesheets for payroll using excel spreadsheets. • Supervision of the restaurant and assisting management in all duties.

• Supervision of the restaurant and assisting management in all duties. • Providing the highest level of customer service.• Dealing with all customer complaint and queries in an efficient manner. • Responsible for cash handling, cash reports and banking duties