* Documented print management software aimed at commercial printers. Produced and maintained large documentation sets for products such as PrintSmith Vision. * Consistently met deadlines for product releases while producing very high quality customer documentation.* Worked closely and effectively with Development, QA, Support, and Product Management across many time zones.* Worked on documentation standards and style guidelines.

* Wrote manuals and Help systems for Windows-based applications. Long term and repeat clients included Printcafe Logic (now EFI), Tally Systems (now Novell), Lotus Development Corporation (now IBM), and DTSS.*Defined documentation sets and established style guidelines.* Contributed to user interface design.

Management, writing, and editing

Wrote hardware and software manuals for users of mini-computer systems.