Anna Ullman Sersé

Anna Ullman Sersé Email and Phone Number

Owner and CEO @ JOY Shop
Stockholm, SE
Anna Ullman Sersé's Location
Greater Stockholm Metropolitan Area, Sweden
Anna Ullman Sersé's Contact Details

Anna Ullman Sersé work email

Anna Ullman Sersé personal email

n/a
About Anna Ullman Sersé

Worked with transformation at most of the largest retailers in Sweden consulting them with business related questions around digitalization and customer needs covering Marketing, Sales, Services and Assortment e.g. customer experience, channel strategy, ecommerce, omni channel, customer service, category management and assortment optimization. Most recently I worked as a CEO at Nelly.com a leading online fashion retailer in the forefront of digital and influencer marketing. As a leader I’m transparent and humble setting clear expectation with the passion to enable people to grow.

Anna Ullman Sersé's Current Company Details
JOY Shop

Joy Shop

View
Owner and CEO
Stockholm, SE
Website:
joyshop.se
Employees:
25
Anna Ullman Sersé Work Experience Details
  • Joy Shop
    Owner And Ceo
    Joy Shop
    Stockholm, Se
  • Joy Shop
    Owner & Ceo
    Joy Shop Dec 2020 - Present
    Stockholm, Sverige
  • Bilprovningen
    Board Member
    Bilprovningen Apr 2020 - Present
    Stockholm County, Sweden
    Member of the board of directors at AB Svensk Bilprovning
  • Ica Maxi Haninge
    Board Member
    Ica Maxi Haninge Sep 2020 - Present
  • Teknikmagasinet
    Interim Chief Marketing Officer & Chief Purchasing Officer
    Teknikmagasinet Mar 2020 - Feb 2021
  • Nelly.Com
    Ceo
    Nelly.Com Oct 2018 - Mar 2020
    Stockholm, Sverige
    CEO at a leading Nordic online fashion retailer that offers fashion and beauty products for young women through Nelly.com and for young men through NLYMan.com. In the forefront of digital and influencer marketing and ecommerce.
  • Nelly.Com
    Interim Ceo
    Nelly.Com Apr 2018 - Oct 2018
    Stockholm, Sweden
  • Qliro Group
    Head Of Business Development
    Qliro Group Dec 2016 - Oct 2018
    Stockholm, Sweden
    Part of Executive Management Team as Head of Business Development on group level at Qliro Group, a leading e-commerce group in the Nordic region. Covering strategy and business development for all group subsidiaries and brands Nelly, CDON, and Qliro Financial Services. Also responsible for a centre of excellence for Online Performance Marketing and M&A
  • Accenture Interactive
    Head Of Content & Marketing And Retail Nordics
    Accenture Interactive Sep 2016 - Dec 2016
    Stockholm, Sweden
    Nordics Head of Digital Marketing & Content Management Consulting practice within Accenture Interactive responsible for a Nordic team of 20 consultants. Also responsible for key Retail clients in the Nordics. Supporting clients with the digital transformation of customer interactions to secure a relevant experience at the right time. Promoted to Managing Director (former partner) in December 2016
  • Accenture Interactive
    Head Of Digital Transformation Retail Nordics
    Accenture Interactive Mar 2014 - Aug 2016
    Stockholm, Sweden
    Responsible for selling and delivering consulting services within the Retail Industry cross Nordics for Accenture Interactive. Covering all Accenture Interactive offerings for the industry Design & Innovation, Digital Marketing, Digital Commerce and Digital Content. Part of Accenture Digital and took a key role in building up the digital agency Accenture Interactive in the Nordics by recruiting and acquisition to create a team with~200 consultant
  • Accenture Management Consulting
    Crm Consultant - Senior Manager
    Accenture Management Consulting Aug 1999 - Feb 2014
    Stockholm, Sweden
    Part of Accenture’s Client Relationship Management (CRM) practice responsible for client within the Retail and Health & Public Service industry. Support clients with business related questions around customer interactions covering Marketing, Sales and Services. e.g. customer experience, channel strategy, ecommerce, omni channel, customer service, category management, assortment optimization and store clustering.Broad Project Management experience from both short term strategic projects to large transformation programs.
  • Mannheimer Swartling
    Business Lawyer Summer Internship
    Mannheimer Swartling Jun 1997 - Jul 1997
    Stockholm, Sweden
    Participated as a law student in a Summer Trainee Programme
  • Langley Hotels & Resorts
    Ski Tour Guide
    Langley Hotels & Resorts Dec 1995 - Apr 1996
    French Alps
    Ski guide travelling from Sweden to the French Alps (Val Thorens, Serre Chevalier and Val d’Isère) with Swedish guests during the winter season. Responsible for ski hosting, guiding and arranging activities during the tours.

Anna Ullman Sersé Skills

Management Retail Management Consulting Customer Experience Business Strategy Customer Service Business Process Design Project Planning Digital Strategy Multi Channel Retail Channel Optimization Customer Focus Customer Loyalty Customer Insight Change Management Strategic Analysis Category Management Private Label Assortment Development Assortment Optimization Public Sector Strategy Customer Relationship Management Business Process Improvement Business Transformation Business Analysis E Handel

Anna Ullman Sersé Education Details

Frequently Asked Questions about Anna Ullman Sersé

What company does Anna Ullman Sersé work for?

Anna Ullman Sersé works for Joy Shop

What is Anna Ullman Sersé's role at the current company?

Anna Ullman Sersé's current role is Owner and CEO.

What is Anna Ullman Sersé's email address?

Anna Ullman Sersé's email address is an****@****ure.com

What schools did Anna Ullman Sersé attend?

Anna Ullman Sersé attended Stockholm University, Stockholms Universitet, Uppsala University, Uppsala University.

What skills is Anna Ullman Sersé known for?

Anna Ullman Sersé has skills like Management, Retail, Management Consulting, Customer Experience, Business Strategy, Customer Service, Business Process Design, Project Planning, Digital Strategy, Multi Channel Retail, Channel Optimization, Customer Focus.

Who are Anna Ullman Sersé's colleagues?

Anna Ullman Sersé's colleagues are Blid Marie, Isabelle Mellqvist, Catharina Isemo, Eva Bergström, Anne Faxén, Pernilla Gustafsson, Malin Olsson.

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