Anna Urbina Email & Phone Number

Schertz Animal Hospital

• ASSIST DOCTOR IN SURGICAL PROCEDURES.•ASSIST CUSTOMERS WITH ESIMATES,PAYMENT PLANS.• MAKING FOLLOW UP CALLS AFTER SURGICAL PROCEDURES.

New Braunfels

PERSUADE CUSTOMERS TO PAY AMOUNT DUE ON CREDIT ACCOUNT,DAMAGE CLAIM,OR NON-PAYABLE CHECK,OR NEGOTIATE EXTENSION OF CREDIT.• RECEIVE PAYMENTS AND POST TO CUSTOMER ACCOUNT.• REPORT STATUS OF ACCOUNT AND CONTRACTS REGULARLY.• PREPARE LEGAL DOCUMENTS,AS NEEDED.• RECORD INFORMATION ABOUT FINANCIAL STATUS OF COLLECTION EFFORTS.• NOTIFY CUSTOMERS OF DELINQUENT ACCOUNTS AND SOLICIT PAYMENT.

New Braunfels

• DATA ENTRY, KEPT A 99.8 % ACCURACY RATIO YEAR AROUND.• WORKED WITH A HEAVY WORKLOAD OF OUT-GOING AND IN-COMING CALLS •UTILIZED VARIOUS VERSIONS OF COMPUTER SOFTWARE AND HARDWARE TO RESEARCH CUSTOMER ACCOUNTS.•CREATED VARIOUS DOCUMENTS AND SPREADSHEETS THAT WERE CLEAR,ACCURATE,AND GRAMMATICALLY CORRECT.•SET UP PAYMENT ARRANGEMENTS• CREATED COLLECTION LETTERS ON FINAL NBU CLOSED ACCOUNTS.• CROSSED TRAINED IN THE CASHIERING DEPARTMENT,AND THE SWITCHBOARD.