Anna Vo Email & Phone Number

Brampton, On, Ca

Mississauga, Ontario, Canada

Created and managed social media content to increase brand awareness, reach new consumers, and increase sales, achieving 100K+ views on Instagram. Implemented visual merchandising strategies and oversaw inventory management to increase efficiency and sales.Led and trained team members on all retail store operations, ensuring adherence to company policies and high operational standards.

Produced, created, and/or managed social media content and other graphic design needs for clients.Notable clients include, Pepsi Co., PolicyMe, Regeneration Thrift Store, and Peel Hardware & Supply.

Waterloo, Ontario, Canada

Marking Organizational Behaviour II (BU398) exams.

Mississauga, Ontario, Canada

Collaborated with media and design agencies and executed graphic design responsibilities to enhance marketing and promotional materials.Coordinated content on social media platforms and built a Canadian hairstylist influencer program to enhance brand awareness.Conducted pricing and competitor analyses to provide valuable insights for managers to make strategic decisions.Engaged in administrative functions and contributed to event coordination and trade communications.

Toronto, Ontario, Canada

Developed graphic design and video content for organic social, paid ads, affiliate branding, email templates, and more, achieving 1M+ views, in support of the creative director. Managed the organic social channel and implemented strategic improvements to increase engagement and brand awareness.Assisted the brand manager with drafting marketing proposals and launching campaigns.Completed administrative and clerical tasks in support of the marketing team.

Brampton, Ontario, Canada

Worked under the Regeneration Non-for-Profit Thrift Store Department. Monitored social media accounts by tracking user engagement data, reporting updates, and providing strategy improvement suggestions. Generate and compile new leads for potential client growth. Focus on creating graphic design content for the in-store experience, as well as creating promotional material and targeted content for all online platforms, including Pinterest, Facebook, Instagram, and TikTok

Caledon, Ontario, Canada

Create content and work on company’s brand image. Post and upload content 3-4 times per week. Manage and interact with all social platforms (Facebook and Instagram accounts).

Caledon, Ontario, Canada

Completed cycle counts, manage inventory control, and participate in the overall quality and appearance of merchandise on the sales floor. Trained new team members in cash register operation, stock procedures, and customer service.

Brampton, Ontario, Canada

Created an online boutique using Depop's platform during the start of the COVID-19 Pandemic. Acquired over 200 sales. Identified and maximized sales opportunities, and increased customer retention rates. Worked to achieve high customer satisfaction rates by providing optimal customer service. Ensured a neat and attractive sales environment and set up the visual content creation to post online. Handled administrative and shipping tasks.

Caledon, Ontario, Canada

Perform cashier duties and completed daily recovery tasks to keep areas clean for maximum efficiency as well as end-of-day counts and securing funds to prevent loss or theft.

Brampton, Ontario, Canada

Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices. Built and maintained effective relationships with peers and upper management to drive team success towards common sales, service, and operational goals. Drove sales and add-on purchases by promoting specific items options to customers and offered product and service consultations.

Honours Bachelor Of Business Administration With Co-Operative Education, Marketing

Activities and Societies: The Advertising Project, Lazaridis Student Society, Innovative Design Co., Laurier Marketing Associate.Major.

High School Diploma, Regional Arts Program (Visual Arts)

Activities and Societies: Editor In Chief (Sep 2019 - Jun 2020) Ran the yearbook club by overviewing all content and development.