Anna Vasileva Email & Phone Number

London, England, United Kingdom

Develop and implement compliance strategies to ensure that the organisation complies with the British Parking Association Code of Practice, Government regulations, and industry standards. Monitor changes in regulatory requirements and ensure that the organisation stays up-to-date with all changes. Provide guidance and foster a culture of compliance among team members. Develop and deliver compliance training programs to ensure that all employees understand their responsibilities with respect to compliance.

London, England, United Kingdom

Provided excellent customer service by managing customer and client communication to the highest level. Responded quickly and efficiently to emails to ensure customer satisfaction. Performed general administration tasks such as filing, scanning, and data entry. Updated and maintained internal software and systems. Collated data and information and maintained accurate records.

London, England, United Kingdom

Organised and prepared paper records for scanning and scanned large volumes of medical, legal, and business files with Kofax software. Conducted quality control audits to ensure the accuracy and completeness of scanned documents. Assigned indexing values and entered document attributes into the system, and collaborated with team on document management solutions.

London, England, United Kingdom

Multiple positions in the service industries

Sofia, Sofia City, Bulgaria

Collaborated with multiple offices and departments to fulfil client expectations while complying with company policies. Managed multiple projects with shifting priorities and deadlines. Carried out monthly inventory reports and presented them to the managing directors. Dealt with client complaints and collection issues, relating to order processing, within required timeframe.

Bachelor'S Degree, Business Administration And Management, General

Computer Technology/Computer Systems Technology