Anna Vasiljevic Email & Phone Number

• Coordinated daily the details of ordering, shipping and accounts receivable under rigid time timeline• Oversaw centralized order processing for worldwide operations • Created new customer accounts while working in close proximity with the sales personnel• Streamlined and maintained company product and customer databases • Solved customer problems and settled complaints regarding order satisfaction• Trained newly hired employees, interns, and seasonal help in classroom and… Show more • Coordinated daily the details of ordering, shipping and accounts receivable under rigid time timeline• Oversaw centralized order processing for worldwide operations • Created new customer accounts while working in close proximity with the sales personnel• Streamlined and maintained company product and customer databases • Solved customer problems and settled complaints regarding order satisfaction• Trained newly hired employees, interns, and seasonal help in classroom and real time situations• Initially hired as seasonal help but retained due to excellence in job performance Show less

• Communicated company needs and oversaw data collection of costumers and potential business partners in English and German• Oversaw execution of multiple telemarketing campaigns• Demonstrated a strong flair in communication, sales and problem solution skills

• Became highly proficient in SAP-software program• Collected, distributed and reviewed orders placed from the company’s 19 store branches• Trained newly hired employees

• Supervised and mentored up to 42 students • Created lesson plan, tests, and in-class activities for undergraduate classes• Created tests and in-class activities and was available for any after class questions

• Became proficient in Bison-Atlas Computer program• Created digital maps in a team environment• Completed single and group projects within a limited time frame with intense attention to detail

Bachelor Of Science, Mass Communication With A Public Relations Emphasis, Business Marketing Minor

Diploma

International Student Exchange Year Completed Senior Year / University Preparation Year

Dental Assistant Diploma, Dental Assistant