With the Board of Alderwomen, manage the beautiful and charming city of Bel-Nor

Opened North American Offices in June 2018. Serve as the account manager to North American clients to ensure client satisfaction and goals are met. Working with hotels, resorts, cruise ships, & grocery stores to help prevent food waste, save money, and reduce environmental footprints through AI technology.Coordinate account set-up, deliveries, system trainings, and creating baseline reporting for multi-site roll-outsDiscovered an opportunity to expand food waste prevention tools into the Caribbean markets and created partnership with World Wildlife Fund to implementWork with global team to provide proper metrics, reporting, and support for clientsInstall & troubleshoot new systems, including coordinating with build room, customs, and IT teamsDevelop and analyze reporting to recognize trends and opportunities to share best practices with client stakeholders to reach and exceed established goals and metricsInform leadership team on progress, findings, and new opportunities with clientsProvide Business Development team with operational metrics to forecast and create roadmaps for future clients

Work with key members of company to implement & build an environmentally-friendly culture. Conceived & managed strategic programs for SAL stores, with a focus on Zero Waste & building efficiency, tasks include developing metrics, training & motivating store team members, and tracking & reporting to executives by period1. Collected, recorded, & analyzed data from multiple resources for pilot locations to communicate with management and establish baselines for current waste & recycling efforts2. Launched food bank donation program with Feeding America a. Managed program including store level training, maintaining relationships with individual food banks, arranging store pick‐ups, measuring performance, & tracking & reporting all data3. Initiated soft plastic recycling program for all corporate retail stores a. Generated over $400k in revenue and reduced dumpster volume by 45k cubic yards annually b. Developed & conducted training, designed literature, including standard operating procedure, and tracked data & performance for stakeholder buy‐in4. Introduced alternative wax cardboard box pilot to eliminate 20,000+ boxes from landfills5. Established dumpster guidelines for service at store-level, saving over $250,000 annually6. Developed training materials for the following programs: sanitation, new store opening tasks, etc. 7. Oversaw department that managed the national contracts for sanitation, pest, floor care, waste, music, common area maintenance services, etc.8. Responsible for managing expenses, creating budgets, and ensuring all contracts are properly executed9. Managed all compliance projects for state and local environmental laws, including MA’s food waste ban, Styrofoam bans, & bag ordinances in Dallas, Chicago, LA, & Baltimore, etc. a. Project requirements included, but not limited to: adoption by stores & all employees, marketing plan, talking points, procurement & distribution of compliant bags

Develop, implement, & monitor company’s environmental strategies. Work with multiple departments to assess inefficiencies, create baseline reporting, implement solutions, & track improvements. Research, develop and implement projects to meet sustainability goals, establish budgets, savings, and stakeholder buy-in.Energy:Remove all non-LED lighting & adjust to industry-standard footcandles, saving an average of 10% of lighting spend per store annuallyReduced lighting usage at corporate office by reducing footcandles, adding motion sensors, and installing smart plugsUpgraded refrigeration components to decrease refrigeration’s utility spendStandardized setpoints for lighting & HVAC for maximum efficiencyRenegotiated annual energy contracts for deregulated markets Worked directly with appropriate utilities & NGO’s to capture all available rebate incentives for all projectsWaste:Designed and implemented programs to increase compliance in recycling for soft plastic, cardboard, & food bank donationsReduced expense by auditing existing services, right-sizing dumpsters, and enforcing new service policiesExpanded recycling services, including composting to corporate office Implemented policies, increased awareness and educated individual departments to reduce office printing by 15% annually within 3 monthsReduced junk mail by 35 lbs per week and established a paperless invoice processCommunication/ReportingDeveloped company’s first sustainability platform and company-wide goalsEngage with stakeholders to communicate goals and establish partnerships with community, NGOs, and government agenciesMeet with key leaders to assess existing processes and find ways to implement sustainability actions Completed total cost of ownership on options for all projects to understand long-term savingsProvide monthly updates to executive team on all projects including quantification of expense savings

Created the first marketing plan for the company, which included setting financial goals within a $220,000 budget, develop strategies and operations for direct mail, internet, trade shows and industry eventsAuthored a 2,000 word environmental sustainability article published in Facility Manager Journal (Nov/Dec 2006)Designed and managed email broadcast campaigns for over 2,000 subscribers on a bi-weekly basis including penetration tracking reportsDesigned print advertising for trade publications, including Facility Manager Journal, Today’s Facility Manager, and St. Louis Commerce Magazine

Amended projects in AutoCAD, selected finishes and designed presentation boards for projects including but not limited to Barrett Academy, First Bank, Ladue Racquet Club, and Tuxedo RoomPlanned commercial spaces including site measurements, documenting areas, and arranging samplesDesigned residential spaces involving on-site visits, furniture orders, and client meetingsOrganized, maintained, and ordered samples to maintain libraryDrew section cuts and elevations for multiple projects including The Crescent Development in ClaytonDeveloped relationships with industry vendors and become liaison between clients and vendors

Conceived and managed warehouse inventory program for 300 SKU’s, resulting in faster product solutions for customers, a reduction in time to complete physical inventories, and effectively communicated a visual reference for sales teamCoordinated all aspects of company events and projects including incentive prizes, training seminars, trade shows, client events and promotions, as well as cost-versus-budget analysis for each eventManaged the design, shipping, and tear down for multiple trade show booth’s a year, including four annual shows with booths greater than 1,000 square feetImplemented a new sales organization system for Account Mangers, allowing for universal tracking of client relationshipsDesigned registration information, planned content, and arranged enrollment in training seminars around the country for a national marketing campaign to train users and promote a new product line resulting in a 20% sales increase