Anna W. Email and Phone Number
As an Operations Supervisor at Universal Logistics Holdings, Inc. for over two years, I lead and motivate a diverse team of professionals to deliver efficiency and excellence at all levels of management. I have a Master of Business Administration degree which equips me with the skills and knowledge to implement strategic initiatives, optimize processes, and improve performance metrics.I also excel at customer service management, problem solving, and communication, ensuring smooth and timely delivery of services to our clients, partners, and vendors. I am passionate about supporting the growth and success of Universal Logistics, a leading provider of transportation and logistics solutions in the United States. My goal is to leverage my expertise and experience to create value and satisfaction for all stakeholders.
Universal Logistics Holdings, Inc.
View- Website:
- universallogistics.com
- Employees:
- 607
-
Office ManagerUniversal Logistics Holdings, Inc. Aug 2024 - PresentRomulus, Michigan, United States -
Operations SupervisorUniversal Logistics Holdings, Inc. Aug 2023 - Aug 2024Romulus, Michigan, United States -
Front Office SupervisorUniversal Logistics Holdings, Inc. Aug 2021 - Aug 2023 -
Provider Customer Service RepCentene Corporation Mar 2021 - Aug 2021Remote -
Customer Service RepresentativeCentene Corporation Apr 2019 - Mar 2021Greater Detroit Area•While working in call center environment conducts both inbound/outbound calls to members in a professional manner. •Provides top quality customer service skills, while putting focus on to educate members on their meridian health plan (MHP) in lines with policies procedures, access to necessary care, grievance cases, appeal process and eligibility process.•Perform accurate data entry into MHP system and software programs. •Make appropriate referrals as well as assist in warm/cold transfers to other departments as needed. -
Shift LeadTaco Bell Mar 2018 - Apr 2019Woodhaven Michigan -
Service ChampionTaco Bell Aug 2013 - Apr 2019Take care of customer orders, keep the overall environment clean, make orders once completed through customer service end. -
Customer ServiceDomino'S Jul 2008 - Jul 2012My responsibilities were to take both in store customer and over the phone orders. Make sure the store upfront was clean and presentable. I was to make sure the beverages where stocked through out the day.
Anna W. Education Details
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Human Resources Management/Personnel Administration, General
Frequently Asked Questions about Anna W.
What company does Anna W. work for?
Anna W. works for Universal Logistics Holdings, Inc.
What is Anna W.'s role at the current company?
Anna W.'s current role is Operations Supervisor @ Universal Logistics | MBA.
What schools did Anna W. attend?
Anna W. attended Wayne State University, Eastern Michigan University.
Who are Anna W.'s colleagues?
Anna W.'s colleagues are Amanda Miller, Natisha Patterson, Nicholas Luty, Fuzed Media, Victoria Arevalo, Jason Evans, David Simon.
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