Anna Chester Email and Phone Number
Having recently completed the Google IT Support Professional Certificate, I am fortifying my technical arsenal with a focus on precision and expertise. My commitment to excellence in IT is underlined by a foundation built on dedication, resilience, and a passion for staying ahead of the technological curve.Throughout my career as a Customer Service Representative, Communications Assistant, Financial Supervisor, and Tax Preparer, I have fine-tuned my ability to analyze complex situations and implement strategic solutions. These experiences have cultivated a strong professional acumen, making me an ideal candidate for the dynamic world of Information Technology.Let's explore possibilities together. Open to networking with professionals who value a commitment to excellence and a results-driven mindset.#ITProfessional #TechEnthusiast #FriendlyTechie #CareerGrowth
(V)Wecare Technology
View- Website:
- vcaretec.com
- Employees:
- 12
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Customer Service Representative(V)Wecare Technology Jul 2021 - PresentRemoteā¢Addressed 20-40 incoming calls, emails and chats per day, while maintaining a 98% average customer satisfaction rate ā¢Displayed strong problem-solving and multitasking abilities, guaranteeing customers received optimal solutions and minimizing call-backsā¢Responsively handled customer concerns, delivering effective solutions and educating clients for improved, lasting product contentmentā¢Assisted in the training of new hires, providing education and coaching as needed to successfully cultivate a cohesive and supportive team -
Delivery Driver/Hourly Shift LeadPapa John'S International Apr 2019 - Jun 2021Arlington, Texas, United Statesā¢Fierce commitment to order and delivery accuracy, showcasing a meticulous attention to detail and commitment to precisionā¢Facilitated employee training, enhancing team members' technical proficiency in handling delivery software and point-of-sale systems as well as customer service, showcasing adaptability and a commitment to skill developmentā¢Orchestrated seamless communication between diverse team members, fostering a collaborative environment and enhancing cross-functional teamwork, showcasing strong interpersonal and communication skillsā¢Innovatively and expeditiously resolved customer issues, highlighting problem-solving skills and dedication to customer service excellence -
Appointment SetterListingbook Jun 2014 - Oct 2014Greensboro, North Carolina, United Statesā¢Utilized an appointment-setting system for residential property viewings, managing a high volume of inquiries and contributing to successful realtor appointmentsā¢Applied strategic communication techniques to respond promptly to realtor inquiries, highlighting adaptability in engaging diverse clientsā¢Orchestrated complex scheduling tasks, ensuring timely response to inbound appointment requests, showcasing strong organizational and multitasking abilitiesā¢Provided realtors with detailed information about the property showing process, offering guidance and ensuring a clear understanding -
Tax PreparerLiberty Tax Service Jan 2013 - Apr 2014Big Spring, Tx & Greensboro, Ncā¢Executed comprehensive client interviews and meticulously analyzed financial documents, ensuring accuracy and compliance with tax laws, displaying my attention to detail ā¢Applied analytical thinking to troubleshoot and resolve client inquiries and concerns promptly, illustrating my strong problem-solving abilitiesā¢Managed a high-volume workload during peak tax season, consistently meeting tight deadlines, showcasing my ability to thrive in fast-paced environmentsā¢Employed effective communication skills to liaise with clients, translating complex tax concepts into understandable terms, showcasing my ability to bridge communication gaps -
Financial SupervisorChildren'S Dental Center Feb 2012 - Jun 2013ā¢Spearheaded comprehensive customer education initiatives on insurance benefits, resulting in enhanced customer satisfaction and demonstrating effective communication and customer relationship management skillsā¢Managed a high-volume private insurance and Medicaid billing system, ensuring accuracy and compliance with industry standards, highlighting a strong grasp of complex financial systems and attention to regulatory requirementsā¢Orchestrated the timely payment of office bills, showcasing a strategic approach to financial management and budgeting within tight deadlinesā¢Collaborated with cross-functional teams to troubleshoot and resolve billing discrepancies, fostering a collaborative problem-solving environment, indicative of adaptability and teamwork capabilities
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Communications AssistantKey Energy Services Jan 2005 - Feb 2012ā¢Optimized Mobile Device Management (MDM) for 3000+ devices, ensuring seamless cradle-to-grave lifecycle management ā¢Streamlined billing processes for mobile devices by meticulously allocating charges to respective departmentsā¢Collaborated with vendors to negotiate favorable contracts and deployed proactive cost-saving measures by analyzing usage patterns and recommending optimized device plansā¢Spearheaded comprehensive support for mobile device users, worked to resolve issues promptly, highlighting a commitment to user satisfaction and problem resolution
Anna Chester Education Details
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Foreign Languages, Literatures, And Linguistics
Frequently Asked Questions about Anna Chester
What company does Anna Chester work for?
Anna Chester works for (V)wecare Technology
What is Anna Chester's role at the current company?
Anna Chester's current role is š§ Google IT Support Certified | Versatile Skill Set | Adaptable Problem Solver | Friendly Tech Enthusiast š§.
What schools did Anna Chester attend?
Anna Chester attended University Of Southern Mississippi.
Who are Anna Chester's colleagues?
Anna Chester's colleagues are Emily Simpson, Vcare Call Center, Jennifer Church, Vanessa Morales, Kshitij Jha, Rahul Kumar, Nancy Grace.
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Anna Chester
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