Anna Chester

Anna Chester Email and Phone Number

šŸ”§ Google IT Support Certified | Versatile Skill Set | Adaptable Problem Solver | Friendly Tech Enthusiast šŸ”§ @ (v)WeCare Technology
mount laurel, new jersey, united states
Anna Chester's Location
Liberty, Mississippi, United States, United States
About Anna Chester

Having recently completed the Google IT Support Professional Certificate, I am fortifying my technical arsenal with a focus on precision and expertise. My commitment to excellence in IT is underlined by a foundation built on dedication, resilience, and a passion for staying ahead of the technological curve.Throughout my career as a Customer Service Representative, Communications Assistant, Financial Supervisor, and Tax Preparer, I have fine-tuned my ability to analyze complex situations and implement strategic solutions. These experiences have cultivated a strong professional acumen, making me an ideal candidate for the dynamic world of Information Technology.Let's explore possibilities together. Open to networking with professionals who value a commitment to excellence and a results-driven mindset.#ITProfessional #TechEnthusiast #FriendlyTechie #CareerGrowth

Anna Chester's Current Company Details
(v)WeCare Technology

(V)Wecare Technology

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šŸ”§ Google IT Support Certified | Versatile Skill Set | Adaptable Problem Solver | Friendly Tech Enthusiast šŸ”§
mount laurel, new jersey, united states
Website:
vcaretec.com
Employees:
12
Anna Chester Work Experience Details
  • (V)Wecare Technology
    Customer Service Representative
    (V)Wecare Technology Jul 2021 - Present
    Remote
    •Addressed 20-40 incoming calls, emails and chats per day, while maintaining a 98% average customer satisfaction rate •Displayed strong problem-solving and multitasking abilities, guaranteeing customers received optimal solutions and minimizing call-backs•Responsively handled customer concerns, delivering effective solutions and educating clients for improved, lasting product contentment•Assisted in the training of new hires, providing education and coaching as needed to successfully cultivate a cohesive and supportive team
  • Papa John'S International
    Delivery Driver/Hourly Shift Lead
    Papa John'S International Apr 2019 - Jun 2021
    Arlington, Texas, United States
    •Fierce commitment to order and delivery accuracy, showcasing a meticulous attention to detail and commitment to precision•Facilitated employee training, enhancing team members' technical proficiency in handling delivery software and point-of-sale systems as well as customer service, showcasing adaptability and a commitment to skill development•Orchestrated seamless communication between diverse team members, fostering a collaborative environment and enhancing cross-functional teamwork, showcasing strong interpersonal and communication skills•Innovatively and expeditiously resolved customer issues, highlighting problem-solving skills and dedication to customer service excellence
  • Listingbook
    Appointment Setter
    Listingbook Jun 2014 - Oct 2014
    Greensboro, North Carolina, United States
    •Utilized an appointment-setting system for residential property viewings, managing a high volume of inquiries and contributing to successful realtor appointments•Applied strategic communication techniques to respond promptly to realtor inquiries, highlighting adaptability in engaging diverse clients•Orchestrated complex scheduling tasks, ensuring timely response to inbound appointment requests, showcasing strong organizational and multitasking abilities•Provided realtors with detailed information about the property showing process, offering guidance and ensuring a clear understanding
  • Liberty Tax Service
    Tax Preparer
    Liberty Tax Service Jan 2013 - Apr 2014
    Big Spring, Tx & Greensboro, Nc
    •Executed comprehensive client interviews and meticulously analyzed financial documents, ensuring accuracy and compliance with tax laws, displaying my attention to detail •Applied analytical thinking to troubleshoot and resolve client inquiries and concerns promptly, illustrating my strong problem-solving abilities•Managed a high-volume workload during peak tax season, consistently meeting tight deadlines, showcasing my ability to thrive in fast-paced environments•Employed effective communication skills to liaise with clients, translating complex tax concepts into understandable terms, showcasing my ability to bridge communication gaps
  • Children'S Dental Center
    Financial Supervisor
    Children'S Dental Center Feb 2012 - Jun 2013
    •Spearheaded comprehensive customer education initiatives on insurance benefits, resulting in enhanced customer satisfaction and demonstrating effective communication and customer relationship management skills•Managed a high-volume private insurance and Medicaid billing system, ensuring accuracy and compliance with industry standards, highlighting a strong grasp of complex financial systems and attention to regulatory requirements•Orchestrated the timely payment of office bills, showcasing a strategic approach to financial management and budgeting within tight deadlines•Collaborated with cross-functional teams to troubleshoot and resolve billing discrepancies, fostering a collaborative problem-solving environment, indicative of adaptability and teamwork capabilities
  • Key Energy Services
    Communications Assistant
    Key Energy Services Jan 2005 - Feb 2012
    •Optimized Mobile Device Management (MDM) for 3000+ devices, ensuring seamless cradle-to-grave lifecycle management •Streamlined billing processes for mobile devices by meticulously allocating charges to respective departments•Collaborated with vendors to negotiate favorable contracts and deployed proactive cost-saving measures by analyzing usage patterns and recommending optimized device plans•Spearheaded comprehensive support for mobile device users, worked to resolve issues promptly, highlighting a commitment to user satisfaction and problem resolution

Anna Chester Education Details

Frequently Asked Questions about Anna Chester

What company does Anna Chester work for?

Anna Chester works for (V)wecare Technology

What is Anna Chester's role at the current company?

Anna Chester's current role is šŸ”§ Google IT Support Certified | Versatile Skill Set | Adaptable Problem Solver | Friendly Tech Enthusiast šŸ”§.

What schools did Anna Chester attend?

Anna Chester attended University Of Southern Mississippi.

Who are Anna Chester's colleagues?

Anna Chester's colleagues are Emily Simpson, Vcare Call Center, Jennifer Church, Vanessa Morales, Kshitij Jha, Rahul Kumar, Nancy Grace.

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