•Lead the end-to-end tracking and reporting on 300+ generative AI use cases across Accenture’s Corporate Functions including custom, hybrid, and ecosystem partner use cases•Synthesize Accenture's Gen AI use case journey in weekly executive status providing visibility Accenture’s Chief Information Officer and Corporate Function Executives as well as quarterly reports for CEO in preparation for earnings call•Manage relationships with 50+ stakeholders and steered cross-functional collaboration to create synergies and drive optimization across•Spearheaded application for client account teams to learn and sell Accenture’s generative AI use cases and leverage ecosystem partnerships•Expand and lead a team of 5, successfully advocating for and recruiting 3 new members, while supporting their development and ensuring team efficiency and growth

Scope•Lead intake (demand management) for 100+ digital worker applications•Business process design and improvement •Automation and data advising•Solution architecture for new digital workplace products•Improve the accessibility of digital worker applicationsPeople•Empower Accenture employees through coaching, mentoring, and providing direction for their work •Collaborate with cross-functional team to generate solutionsAutomation•Automated and developed intake dashboard used by executives to make decisions, resulting in 4 hours/month FTE savings•Automated and developed milestone reporting resulting in 3 hours/month FTE savings

Product Management• Owned the Application Inventory containing the suite of Digital Worker Apps at Accenture • Responsible for making app enhancements to improve application UX and UI using design thinking principles• Developed release notes for app enhancements • Managed a backlog for app enhancements Strategy• Developed strategy and roadmap for Accenture’s brainstorming applications • Diagramed a decision framework for Digital Worker intakeAutomation• Streamlined Application Inventory Cost refresh using VBA and reduced process time from six hours to five minutes

Rotation 2: Business Intelligence (January 2021 - November 2021)•Built Power App for the Operations Value Improvement Plan (VIP) that collects data across 15 international production plants resulting in $216K savings annually•Streamlined collection of user comments in Power BI report by developing and embedding a Power App user form•Empowered business users to use Microsoft Power Platform by building a Power Platform portal on the modern SharePoint platform •Created Power BI report for IT General Control tracking using data from Smartsheet •Researched emerging capabilities and discovered opportunities for using the Microsoft Power Platform Rotation 1: Operational Excellence (June 2020-December 2020)•Created a tracking system for IT General Controls using Smartsheet to maintain compliance and monitor control performance•Built an intranet IT Team site for over 220 IT employees using the modern SharePoint platform •Developed three apps using Power Apps and Power Automate to increase productivity, improve cross-cultural collaboration, and drive employee engagement•Analyzed 7,000 generic ID requests and formulated recommendations to improve resolution effectiveness•Developed VBA macro to migrate 150 Microsoft Project files to Excel •Discovered inconsistencies in report data and recommended solutions to improve future reporting•Led five-person planning team and effectively organized a virtual conference for over 25 attendees

•Analyzed 7,500 online customer surveys and formulated recommendations to drive sales, increase customer retention, and improve customer satisfaction•Developed VBA macro to bucket survey results based on customer profile•Presented recommendations to executive leadership team

•Managed 30 Interns and Co-Ops for an IT procurement project•Assessed the current state of IT procurement issues through collaborating with over 300 employees to improve efficiency and user experience•Presented findings and solutions to executive leadership team