Transportation Specialist
Mountain View, Ca
I planned, managed, assisted with, and communicated out about various employee transportation services, including shuttles, bicycles, carshares, carpools, and other alternative commute modes.• Handled all communication related to employee transportation services, which included answering hundreds of customer inquiries daily, planning for and launching communications for new programs (i.e. ferry service), announcing program changes, posting content on social media, and creating and maintaining site content.• Planned and executed Google's annual Bike to Work Day (2011, 2012, 2013), a 2,500-person event, including crafting and disseminating company-wide communications, creating and maintaining an event web site, commissioning custom graphics, ordering and distributing T-shirts, managing volunteers and vendors, working with internal and external partners on offerings like food and activities, (massage, bike-powered carnival rides, etc.), and enjoying the deluge of cyclists day of ... since I'm also a bike nut. :)• Managed all aspects of the following specific transportation programs: vanpools, carpools, transit pass reimbursements, and a temporary worker shuttle payment tool, including financial planning and tracking, compiling metrics, vendor management, and communications.• Completed duties as assigned, including creating and managing employee surveys, leading new hire tours, presenting on Google Transportation at external events and conferences, leading cross functional projects.