Anna Washington Email & Phone Number

Austin, Tx, Us

 Managed HR responsibilities during the company acquisition, facilitating smooth transitions and ensuring compliance with policies and procedures. Supported HR operations for 64 restaurant locations, handling day-to-day responsibilities effectively. Acted as a liaison between employees and Centers of Excellence regarding leaves of absence, benefits programs, and payroll issues. Collaborated with managers on the development and implementation of performance improvement plans, conflict resolution, and terminations as appropriate. Led internal investigations into employee relations issues, resolving concerns and escalating to the Vice President or Legal as necessary. Supported the VP of Human Resources and VP of Restaurant Operations with ad hoc issues and formal cycles related to promotions, bonus plans, salary increases, employee equity, and position evaluations. Supported the HR Department and VP of Restaurant Operations in rolling out new initiatives, policies, and procedures that shape the future of work, while contributing to priority projects and programs.

Promoted to HR Manager while continuing to manage previous responsibilities, ensuring seamless continuity in HR duties. Led HR operations, enhancing employee engagement and streamlining HR processes. Conducted internal investigations into employee relations issues, ensuring thorough and impartial resolution in accordance with company policies. Advised managers on performance management, fostering career growth and improving team dynamics. Maintain HRIS, generating insightful reports to support strategic decision-making. Oversaw bi-weekly payroll administration implementing robust processes for supplemental check requests and ensuring accuracy in financial transactions. Streamlined HR operations, enhancing efficiency in talent acquisition, employee relations, and performance management, leading to improved organization outcomes. Managed comprehensive benefits administration, ensuring accurate claims resolution and timely reporting while maintaining accurate HRIS records. Fostered cross-departmental partnerships to align HR initiatives with organizational goals, promoting effective communication and stakeholder engagement. Managed a Human Resources Coordinator and Payroll Administrator overseeing their activities and supporting their professional development.

United States

■ Provided exceptional administrative support across a spectrum of functions including talent acquisition, employment life cycle, cultural initiatives, and all day-to-day HR operational activities■ Managed the routine functions and administration of employee leave of absence process. ■ Assisted with the benefits open enrollment process and ensured benefit enrollments and terminations were processed timely.■ Managed all survey processes and reporting including Exit, 360, 30/60/90-day surveys■ Assisted the HR Director in handling employee relations counseling and investigations.■ Responsible for onboarding new Restaurant Support Center Tribe including benefit enrollment education.■ Responsible for supporting Operational Leaders with employee relations, including coaching and counseling. Provided support to Tribe and leaders in various HR-related topics and resolved issues and conflicts. ■ Ensure timely processing of unemployment claims, employment verification requests, and related external paperwork as needed■ Maintained and operated daily in our HRIS & ATS systems (UKG & Harri) including data entry, status changes, offer letters, reporting, and periodic audits ■ Responsible for Payroll. Duties included processing semi-monthly Salaried, Hourly timesheets, referral bonuses, sign on bonuses and LOA timesheets.

Round Rock, Texas

Austin, Texas

Austin, Texas

Education record

General Studies