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Anna Webster Email & Phone Number

Currently a Stay at Home Mum
Location: Wellington, New Zealand, New Zealand 3 work roles 1 school
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Role
Currently a Stay at Home Mum
Location
Wellington, New Zealand, New Zealand

Who is Anna Webster? Overview

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Anna Webster is listed as Currently a Stay at Home Mum based in Wellington, New Zealand, New Zealand. AeroLeads shows a matched LinkedIn profile for Anna Webster.

Anna Webster previously worked as Contact Centre Manager at Spark New Zealand and Call Investigation Centre Manager/Business Improvement Manager at Spark New Zealand. Anna Webster studied at Victoria University Of Wellington.

Profile bio

About Anna Webster

Experienced Contact Manager with a demonstrated history of working in the telecommunications industry. Skilled in Coaching, Development, Contact Centres, Management, and Leadership.

3 roles

Anna Webster work experience

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Contact Centre Manager

Wellington & Wairarapa, New Zealand

May 2016 - Mar 2021

Call Investigation Centre Manager/Business Improvement Manager

Wellington

Managing a team of Call Investigators responsible for: Assisting Government Agencies with their investigations by providing advice, customer information and technical data under legal compulsion. This includes the retrieval, analysis and provision of Spark held information and data that best suits the needs of the investigation.Managing customer unwanted.

Nov 2012 - May 2016

Team Leader 111/Ams

  • Responsible for providing the framework and positive leadership so that the management of customer events is handled to the highest standard across all members of the team.
  • Accountable for the achievement of all customer service targets.
  • Establish and maintain strong working relationships and a collaborative approach to planning and execution of operational plans
  • Responsible for the ongoing development and coaching of each team member so that their skills and career path can be managed to both the individual and the company’s best interests.
  • Ownership for the delivery of the end to end customer experience for customers contacting 111 or the AMS
  • Promote and drive passionate customer driven culture.
Aug 2008 - Nov 2012
1 education record

Anna Webster education

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What is Anna Webster's role at their current company?

Anna Webster is listed as Currently a Stay at Home Mum.

Where is Anna Webster based?

Anna Webster is based in Wellington, New Zealand, New Zealand.

What companies has Anna Webster worked for?

Anna Webster has worked for Spark New Zealand and Telecom.

How can I contact Anna Webster?

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What schools did Anna Webster attend?

Anna Webster studied at Victoria University Of Wellington.

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