• Answering phone enquires of a technical nature and helping to troubleshoot• Ordering and receiving parts• Maintaining inventory• Assisting customers face to face• Invoicing work orders and checking for accuracy• Scheduling incoming jobs and delegating to the mechanics• Ensuring showroom is presentable and stock pricing is up to date

• Sales – canvassed for new business.• Ordered and received parts and maintained inventory• Invoiced customers and processed payments.• Answered phone enquires of a technical nature and helped troubleshoot.• Scheduled jobs and bookings for customers.• Reconciled accounts.

• Provided sales support, knowledge and guidance to the sales group• Suggested options that met customers’ unique requirements. • Quoted equipment/small wares, costing, and product specifications.• Developed and maintained a training program for the sales department and outside customers.• Determined pricing for the street sales force.• Assisted in the development of the annual sales forecast and budget.

• Ensured customer satisfaction.• Helped with troubleshooting and effectively handled and resolved customer issues.• Contributed to business revenue by promoting additional services.

• Responsible for the opening and closing duties of the store.• Managed Employees and maintained store staffing levels.• Completed daily cash deposits.• Assisted manager with the training of new employees.• Took on specialty roles to contribute to profitability.