Anna Wilson Email & Phone Number

Responsible for end to end processing of crane, excavator and demolition attachment sales. Customer quotes, sales order processing and management of SLA through to despatch from Germany and Holland. Customer enquires by phone and email for parts identification and order processing. Management of customer and stock orders against challenging and lengthy.

Cheltenham, England, United Kingdom

Management of multi-utility vehicle and plant equipment fleet. Coordination and communication between operations and workshop to manage servicing in addition to reactive works such as breakdowns and daily defects. Liaise with hire companies for replacement and additional vehicle requirements. Compliance management for all fleet vehicles. Review and improve.

Gloucester, United Kingdom

To ensure the company procures all the required equipment and services for our capital projects (fire, security and IT installations) whilst maintaining and building excellent supplier relationships. To assist in maintaining control of capital expenditure and that a robust process is maintained in respect of orders/ deliveries/ invoices/ returns and.

Gloucestershire

Temporary receptionist at premier car showroom in Cheltenham. Meeting and greeting customers, managing a busy switchboard of sales and service calls. I also introduced procedures for monitoring call statistics and an improvement for the tracking of sales leads via reception activity.

Cheltenham. UK

Full responsibility for all aspects of UK, Europe & International customers of release liner products, from receipt of PO to deliver of end product. Communicating with all departments to ensure best possible outcome for customer. Managing of stock agreements, ageing stock and customer and sales reports as required. Support to Sales Managers with enquiries.

My role was to support the end to end process for SIM aquisition and solution management. First line support for major customers such as Telefonica O2 and EE. Ownership of the end to end sales order process from forecast to delivery in a comples global supply chain, invoicing and credit control. Working to agreed SLA’s and KPI’s. Management of projects.

Manage end to end sales order process from receipt of order to delivery to end customer. Handling network transfers for large customers such as The Colt Car Company and Stroud District Council. Resolution of complex billing queries with networks.

Telephone reservations, customer service and administrative and opperational support within this busy tour operator. Time management with distribution of workload. Problem solving and the establishment and maintenance of proceedures for a department in its infancy.

Bachelor'S Degree, European Studies With French

Activities and Societies: Presenter & Station Manager - University Radio Essex CHOICE programme coordinator Large scale fundraising events.

Education record