Anna Woloszyn

Anna Woloszyn Email and Phone Number

Client Success Manager CA Marketing Group @ CA Marketing Group
Anna Woloszyn's Location
Melbourne, Victoria, Australia, Australia
Anna Woloszyn's Contact Details

Anna Woloszyn work email

Anna Woloszyn personal email

n/a
About Anna Woloszyn

I have over several years Management and contact centre experience in both the B2B and B2C sectors. My strengths are Sales, leading people, problem solving and building long-term stakeholder relationships that enable growth and profitability. I am highly skilled at Training and influencing teams to achieve business goals through collaboration and team development; as well as managing large portfolios of key stakeholders in order to ensure customer satisfaction and growth.

Anna Woloszyn's Current Company Details
CA Marketing Group

Ca Marketing Group

View
Client Success Manager CA Marketing Group
Employees:
2
Anna Woloszyn Work Experience Details
  • Ca Marketing Group
    Client Success Manager
    Ca Marketing Group Aug 2024 - Present
    Melbourne, Victoria, Australia
    Built by a team of sales and marketing experts, CA Marketing Group is the number one pay per lead agency in Australia. Providing you with pre-qualified sales opportunities, our model and team of experts, provides a scalable source of new customers for any business around the globe.
  • Agl
    Customer Resolutions
    Agl Mar 2024 - Aug 2024
  • City West Water
    Customer Care Business Administrator- Contract
    City West Water Apr 2021 - Jul 2021
  • Greater Metropolitan Cemeteries Trust
    Client Services Leader - West
    Greater Metropolitan Cemeteries Trust Oct 2018 - Jan 2020
    GMCT is custodian of 21 cemeteries (including two greenfield sites) and memorial parks which are maintained in perpetuity, giving our families, communities and further generations peace of mind. We are committed to maintaining these beautiful, restful and sustainable places to preserve and protect the memories and history they hold.GMCT is comprised of three regions (north, east and west). Our VisionLasting memories, peaceful placesOur MissionWe provide final care for your loved ones, with dignity and kindness. We respect all people's, our heritage, our communities and the environment.
  • Creative Activation
    Customer Service Manager
    Creative Activation Jan 2018 - Sep 2018
    Australia
    Creative Activation is a retail partner with proven results in accelerating sales and customer engagement. Recognised as a leader in delivering measurable sales growth for retailers and brands throughout Australia and New Zealand.
  • National Australia Bank
    Manager Crm Business Systems
    National Australia Bank May 2014 - Oct 2016
    Manager of the NAB CRM Business Teams for NAB view and Siebel systems. System owner for the new CRM Platform, NAB view with 4500 users and Siebel with 16,000 plus users. Responsible and successfully managing 2 teams performing testing, enhancements, redesigning, enterprise releases impacting our systems, senior stakeholder engagement both internal and external vendors, responsible for risk, technology, finance, taking the new Agile approach in all our changes.Stake holder engagement with internal and external business vendors.Involvement of business projects within business for business improvement.Involved with system testing for all enterprise releases, enhancements and configurations.Project work for process improvement and enhancements.Final sign off for all system process changes, enhancements, project completions. Nab view and Siebel BSO (Business service Officer) System owner.
  • Nab
    Senior Consultant Crm Business Systems
    Nab Jan 2014 - May 2014
    Senior member for both teams NAB view and Siebel. Ensured risk was managed with ongoing testing , ensuring systems were up and running and functional or our 20,000 users. Overseeing enhancements, changes from requirements to build, stakeholder management both internal and external vendors, ensuring all problems with systems are coordinated and fixed with appropriate technology teams. Second in charge for the CRM Manager.Involved with all system testing for all enterprise releases, enhancements, and configurations.Stake holder engagement with internal and external business vendors. Project work for process improvement and enhancements.Deployment training around Australia during release of NAB view and ongoing at hock training for business areas.
  • National Australia Bank
    Transaction Banking Specialist
    National Australia Bank Aug 2012 - Jan 2014
    Managed portfolios for 3 Business Banking Centres, dedicated Transactional Specialist for the Business Bankers in the Commercial segment, total of 40 Mangers portfolios.Offering and selling banking solutions from a broad spectrum of products across E-commerce, International Payments, Online Platforms, Merchant Facilities, Electronic banking methods for payable and receivable, Corporate Cards, Expense Management Systems, Tiered Account Structuring, Cash Flow working capital analysis. Specialisation offering to industry specific business such as health, real estate, Insurance, group deals and professional services.To increase targets for revenue growth for my three Business Banking Centres, of 6% growth for direct and indirect Transactional products.Stake holder engagement.Involved in numerous extra projects within business to enhance product and processes.
  • National Australia Bank
    Team Leader, Campaign Acquisition Team
    National Australia Bank Jan 2011 - Aug 2012
    Managing call centre team of 25 people.Developing coaching and managing to individual strengths.Regular monthly one on ones.New entrant induction training.Stake holder engagement.Meeting and exceeding business targets.Involved in Business projects for process / product improvement.Implementing development plans for each banker.Managing and reporting data to improve business operations.
  • Westpac
    Team Manager, Working Capital And Trade
    Westpac Oct 2006 - Jan 2010
    Manage 17 direct reports consisting of Implementation Consultants, International FX Consultants and the Corporate Online Trainers in a localised model having team in each business centre.Developing and coaching bankers to individual strengths.Stake holder engagement.Regular monthly one on ones.Implementing development plans for each banker.New entrant induction training.Regular joint customer visits.Lead and motivate team to reach revenue results.Attending Local Business Banking Centres sales meetings.Involved in extra project work within business
  • Westpac
    Senior Business Coach, Business Direct
    Westpac Jan 2004 - Jul 2005
    Dedicated coach for 14 Senior Business ManagersSenior coach for coaches in the business, train the trainer, coach the coaches.Remote coach for the Ballarat Relationship Sales team, alternating every second week face to face coaching and phone coaching.Induction training.Product, system, process training.Behavioural Coach.Compliance / risk objectives.Stake holder engagement.Involved with extra project work within business.
  • Westpac
    Senior Business Manager, Business Direct
    Westpac Nov 2001 - Jan 2004
    Relationship managing mass market business clients for lending needs, exceeding target by 200%Maintaining high levels of customer service.Step up to Area Manger, next in charge.Awarded National Performance Award.Involvement of extra project work within business.Stake holder engagement
  • Westpac
    Customer Service Representative, Retail Banking
    Westpac Mar 1990 - Nov 2001
    Branch manager relief.New entrant training.Maintaining High levels of customer service.Personal lending, credit card and personal loan applications.Exceeding sales targets.After hours service team member for the ATM network, second job after full time job, commencing 5pm to 10pm weeknights and 6am to 10pm weekends, every second week.

Anna Woloszyn Skills

Customer Service Management Leadership Sales Training Customer Relationship Management Team Leadership Team Building Team Management Team Mentoring Microsoft Office Microsoft Word Microsoft Powerpoint Coaching Stakeholder Management Business Process Improvement Sales Management Project Management Microsoft Excel Business Development Negotiation Business Strategy

Frequently Asked Questions about Anna Woloszyn

What company does Anna Woloszyn work for?

Anna Woloszyn works for Ca Marketing Group

What is Anna Woloszyn's role at the current company?

Anna Woloszyn's current role is Client Success Manager CA Marketing Group.

What is Anna Woloszyn's email address?

Anna Woloszyn's email address is wo****@****.com.au

What skills is Anna Woloszyn known for?

Anna Woloszyn has skills like Customer Service, Management, Leadership, Sales, Training, Customer Relationship Management, Team Leadership, Team Building, Team Management, Team Mentoring, Microsoft Office, Microsoft Word.

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