Anna Woods

Anna Woods Email and Phone Number

Consultant at Young Living @ Young Living
Anna Woods's Location
Cleburne, Texas, United States, United States
Anna Woods's Contact Details

Anna Woods personal email

n/a

Anna Woods phone numbers

About Anna Woods

Having started as a front counter rep in 1999, I have continued to learn and grow professionally in the cable industry. In 2009 I was promoted to Customer Interaction Specialist where I interacted with Sales Center Rep’s, as well as the Direct Sales Reps. Branching out farther, I was involved in helping Service Techs and Service Partners get ready for CE Certification.Skills:• Proficient in Microsoft Word, Excel, PowerPoint, Explorer and Outlook, (CSG) database, and KMS• Active listening skills.• Building rapport with people• Teaching by example

Anna Woods's Current Company Details
Young Living

Young Living

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Consultant at Young Living
Anna Woods Work Experience Details
  • Young Living
    Consultant
    Young Living Feb 2018 - Present
    Aaa, Us
    Learning to live a Toxin Free lifestyle, with Essential Oils.
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  • Charter Communications
    Charter Store Supervisor
    Charter Communications Dec 2012 - Present
    Stamford, Connecticut, Us
    Supervisor for 4 Charter Stores. Supervised Manpower Temps during TAD (Texas All Digital Project).Have assisted with CAD ( California All Digital).Performing audits of each office, for security, cash mgmt practices, as well as following policies for clean desk implementation.
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  • Charter Communications
    Customer Interaction Specialist
    Charter Communications Nov 2009 - Dec 2012
    Stamford, Connecticut, Us
    • Facilitated Training using Charter curriculum and interactive Role-playing.• Use online system to record employee performance for future review• Identified issues, urgency of those issues, and communicated to appropriate stakeholders.• Monitor monthly interactions of sales center representatives as well as direct sales reps and coach accordingly.• Evaluated service centers for cash management procedures and provided a score card for performance improvements to senior management. • Instrumental in providing Customer Experience Certification (CE) for 3 KMAs in 2nd and 3rd quarter of this year. • Coached technicians on effective communication skills in (CE) process.• Observe Supervisor/Agent coaching interactions and coach supervisors accordingly.• • Interim supervisor for 8 Sales and Service Centers, since Sept. 2012• Assist in new hire process.• Perform cash management audits for all sales centers.• Focus on attach rates. • Hold team huddle calls• Scheduling for all sales center reps
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  • Charter Communications
    Sales/Front Counter Rep
    Charter Communications May 1999 - Nov 2009
    Stamford, Connecticut, Us
    • Generated and placed new installation orders, service orders for disconnects and service changes generated from the customer; scheduled appointments accordingly; prepared associated paperwork for work orders; processed special requests for services (i.e., pay-per-view); input orders into computer system .• Responsible for researching customer complaints and processing billing adjustments by entering credits or other adjustments into the computer records for the customer's account • Perform customer counter functions including receiving cash and hand delivered payments from customers and entering payments into the billing system.• Trained new front counter reps in policy and procedures before web ex training program was started. Consistently met and exceeded sales goals.
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  • Oakwood Mobile Homes
    Office Mgr
    Oakwood Mobile Homes 1995 - 1997
  • Best Products
    Asst. Warehouse Mgr
    Best Products 1979 - 1983

Anna Woods Skills

Project Management Sales Sales Management Customer Service Managed Services Telecommunications Vendor Management Social Media Microsoft Office Event Planning Broadband Coaching Team Leadership Team Building Wireless Salesforce.com Public Speaking Direct Sales Process Improvement Customer Experience Leadership Development Customer Satisfaction Training Public Relations Account Management Leadership Customer Retention Marketing Strategy Program Management Voip Project Planning Marketing Management Strategic Planning Call Centers New Business Development Business Strategy Sales Operations Microsoft Excel Cross Functional Team Leadership Product Marketing Start Ups Strategic Partnerships Selling Budgets Contract Negotiation Sales Process Business Development Forecasting Retail

Frequently Asked Questions about Anna Woods

What company does Anna Woods work for?

Anna Woods works for Young Living

What is Anna Woods's role at the current company?

Anna Woods's current role is Consultant at Young Living.

What is Anna Woods's email address?

Anna Woods's email address is an****@****tor.net

What is Anna Woods's direct phone number?

Anna Woods's direct phone number is +120390*****

What skills is Anna Woods known for?

Anna Woods has skills like Project Management, Sales, Sales Management, Customer Service, Managed Services, Telecommunications, Vendor Management, Social Media, Microsoft Office, Event Planning, Broadband, Coaching.

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