Customer Service Manager
Responsible for the invitation to host all kinds of guests to participate in the company of all kinds of online marketing summit, and organization and coordination of various kinds of activities such as workshop training and salon.Through all kinds of online research customer information, organize customer profiles, including the existing mature, high potential customers, other customer list, etc. Participate in work alone is responsible for the development of large customers, even from requirements, budget, the executive time management and so on four dimensions to further confirm the customer intention, and a lot of new orders, significantly increase the company turnover.Successful meeting invite and organize all kinds of customers, famous customers have Roche, Sanofi, GSK, etc. We successfully held summits of various heads of government and implemented cooperation intentions. Greatly increase the company's potential customers, potential new projects.Registration, sorting, and archive all kinds of customer information, negotiate and confirm the customer information, customer's qualification, the terms of payment, and participate in the contract is signed and business information such as cost update.Assist marketing colleagues, feedback customer problems, to further optimize the content of the summit.To summit hotel site or salon held processing check-in service for the customer, exchange business CARDS, access to information.