FREE LANCE - Independent ContractorTranslator /Interpreter, Consecutive and Simultaneous (Cantonese and Mandarin), 2009 – present New York Lawyers for the Public Interest, NY • Translated in Cantonese to a group of disabled audience as the presentation is being presented by the attorneys.www.ieastasia.com, NY • Translated English to Chinese traditional character into a flyer distribution format.Duty Free Lounge at JFK, Newark International Airport, Newark, NJ/ New York• Account Executive for luxury skincare, cosmetic and fragrance line such as Parbel/L’Oreal, COTY, Yves Saint Laurent, Lancome, Ralph Lauren, Armani, Marc Jacob, Davidoff and Jean Paul Gaultier. (Specialize on Asian clients from Hong Kong, Taiwan and Mainland, China) Manhattan Psychiatric Center, Randall’s Island, Complex Ward and Kirby Forensic Unit, New York, NY 2011 -2012 • Translated for a Chinese – Mandarin speaking patient in all of his group therapies during the week. MetLife Insurance, New York, NY 2011 • Translated for a Chinese injured client (Motorcycle/Car accident) Bellevue Hospital, NY • Translated English to Chinese traditional character into a flyer distribution formatNew York City Public Schools - Parents/Teachers conference and computer workshops, 2009• Bayside Junior High School• Russell Sage Junior High School• GED Plus – Manhattan Hub Center• PS 143, PS 139, PS 174• World Journalism Preparatory School• Nathaniel Hawthorne Middle School 74• Francis Lewis High School• Macys, Manhattan Savings Bank and Law offices.

• Assisting patients to renew their Medicaid plan each year. Helping them to switch their existing health plan into a Manage Care program under Medicaid that Bellevue Hospital accept. For example: Metro plus, Health first, Hip and Fidelius Specialty Care. • Identified patients’ Medicaid information over the phone with Medicaid. Translating Mandarin and Cantonese dialogue to Chinese patients. Called Language Interpreting phone line to assist non-English speaking patients such as Arabic, Spanish, Bengali, French, Creo, Tibetan, Russian, Polish, Turkish and others. • Calling patients over the phone to remind them their appointment dates, Medicaid renewal application and advice them to come to Manage Care or the Medicaid office with their renewal forms at Bellevue Hospital.• Acknowledge patients with no insurance plan about HHC option plan by reducing the rate of each visit fee and prescription dollar amount. Update patients’ address and telephone records. Granting patients’ first follow up visit from an Emergency room and record it into the software program, such as Unity and Web term.

Educator Presentator.

⦁ Provided MLTC/CHHA service for patients that have Medicare and Medicaid health insurance. Worked closely with the social workers and the case managers within the hospitals and rehabilitation nursing homes within Manhattan, Brooklyn and Queens. Ensure that there will be a start of care for the patients that are approved by their health insurance.⦁ Provided in service at the hospitals and nursing homes with a presentation in regards of the latest updates of the Medicare and Medicaid program. Guide the social workers on paper work such as a Face Referral form and how Alpine support the patients with physical therapy, occupational therapy and speech therapy.

⦁ Supervised Senior Day Health Center. Participated in all activities with the elderlies.

⦁ Visited homes of Unitedhealthcare members to make appointments for their annual wellness exam and other specialty care. Communicated members' transportation, insurance concerns to responsible parties. Updated telephone numbers and emergency contacts during visits. ⦁ Visited doctors in hospitals and clinics to ensure all patients are up to date with their annual physical exams, helped doctors to rectify any discrepancies.- closed measure gaps. (HEDIS) (QARR) Logged daily onto excel spreadsheet in regards to the number of patients' appointments and concerns. Identified diagnostic codes from claim reports to ensure completion of members’ appointments. Attended mammography events with members to build cooperative relationships.

• Provides professional reception and telephone coverage at all times;• Opens, sorts and distributes mail;• Prepares, types, proofs, copies, distributes and files correspondence;• Schedules meetings and appointments• Maintains travel itineraries and a computerized appointment schedule • Processes all income from sources, transmits checks to appropriate personnel;• Assists with special events as necessary• Records and maintains staff time recordsThe position is also responsible for database management:• Accurate database entry of new names and address corrections;• Accurately updates mailing lists and prints labels for merged letters of invitation and solicitation;• Performs database queries and quality control checks on records;• Generates donor reports and acknowledgement letters for journal and benefit donors;• Makes daily back-up of all entries by system users as needed.

* Managed and organized the Executives' daily tasks: set up global telephone conference calls, ordered computer equipment, blackberries, company identification cards for new hires. * Provided backup support for additional groups such as ACE International Life with new visas, passports, travel arrangements; submitted reimbursements and legal data entries with clients/matters. Created and reviewed Executives' expense reports and processed departmental invoices.

UBS Investment, Morgan Stanley, Ferghana-Wellspring LLC. – New York, NY (Contract) – 09/05 - 07/07 Executive Assistant to Legal/Human Resource/Senior Vice Presidents • Provided support for Senior Executives/Leadership Team and Board members • Conducted research, prepared reports and correspondence, handled information requests, received visitors, arranged conference calls, and scheduled meetings.

Provided Office support for Senior Executives, a team of legal attorneys on a trading floor; conducted research, prepared reports and correspondence, handled information requests, received visitors, arranged conference calls, and scheduled interviews with new hires.

Managed extensive international and domestic travel, including personal vacations in the U.S., Europe, Asia, and private jet flight schedules among the crew. Handled CEO's personal projects, including personal art collections, private events, and dinner functions.

Managed day-to-day operation of the Dean's office and supervised the staff's activities. Prepared the Dean for meetings by research and compiled information associated with meetings by editing documents for the Dean such as speeches for 'Class Day Commencement', 'New Student Orientation' letters to parents, and event invitations to 'Student Class Councils'.

Zurich American Reinsurance – New York, NY – 09/99 - 07/03 Executive Administrative Assistant, Account Assistant to CEO, Senior VP, and Director of Global Energy • Entered submissions in the system and assembled underwriting file contents. Completed submissions checklist. • Conducted research by searching various systems for data to be used in the underwriting process. Responsible for compiling such information and including data in underwriting file. • Matched incoming correspondence to appropriate files and ensured their delivery to underwriter. Affixed appropriate stamps to documents as appropriate. Handled all countersignature requirements. Assisted the underwriter in identifying all renewal accounts that have not been received approximately two weeks prior to their expiration date.

* Managed Executives' daily business correspondence. Heavy calendar management using Lotus Notes, extensive international and domestic travel arrangement. Daily communication with Clients and Customers via telephone and email. Preparation of necessary documents and informational reports/ presentations. Communication with Senior Level Management on behalf of the Executive.

- Managed Clients' accounts - Resolved customers' inquires on Bank Products and helped to promote bank products such as Certificate Deposit, Checking, Savings, Club savings, and special promotions.