Anna Francis Email & Phone Number

Bristol, GB

Bristol, England, United Kingdom

• Provide administrative and technical support as a team to ensure the smooth running of a programme of approximately 35 courses.
• Coordinate with course organisers to keep track of deadlines, schedule meetings, and make sure resources are in place on time. Take responsibility for setting up and maintaining Blackboard content, managing recordings.
• Provide live technical and administrative support during online courses, troubleshooting issues as they arise. Write tailored guides to using Collaborate and Breakout Rooms based on our specific courses.
• Cultivate the best student experience through deep understanding of teaching needs and anticipating solutions to technical challenges.
• Create and maintain content for the website and SharePoint, including writing FAQ instructions and guides for setting up R and Stata. Respond effectively to queries using excellent written and verbal communication.
• Work with the booking system and fees policy to set up courses, manage bookings and discount vouchers. Process online shop payments and refunds.

Bristol, England, United Kingdom

• Provided personalised online English classes to students of all levels. Designed courses focussed on students’ individual needs, improving language skills for business, study, travel, and preparing for exams such as.
• Taught students via online platforms including Zoom and Skype, using Microsoft Word, Excel, and PowerPoint to deliver effective classes.
• Plan and implement lessons, create curriculum, check homework, source and create materials, and maintain spreadsheets.
• As a freelance worker excelled at being extremely organised, efficient and self-motivated. Strong ability to work independently, whilst also having the people skills to quickly develop a rapport with students of all.

Nanning, Guangxi Zhuang

• Provided courses on Oral Communication, Academic Writing, and courses influenced by CLIL (Content Language Integrated Learning).
• Collaborated to design and implement intensive workshops, including areas such as pronunciation and drama.
• Specialised in Oral Communication using best practices and a communicative curriculum to foster a student-centered classroom.
• Provided Academic Writing courses by working in a team to develop syllabi and materials, as well as the planning and delivery of assessment.
• Worked independently to plan and teach a Business English course combining CLIL techniques with ESL best practises.

Pohang, Gyeongsangbuk-do, Korea

Worked with students aged 7 – 18 years old. Created curriculum, planned activities, and taught classes tailored to students. Assisted in the hiring and interview process for new teachers.

Santiago Province, Chile

Provided business ESL classes to professionals in a wide range of fields. Designed materials and activities for day-long immersion style events.

Bristol, United Kingdom

Worked as a supply teaching assistant at a number of schools.

Tokyo, Japan

Planned and taught lessons for small and large groups of 6-12 year olds based on the school curriculum, with original and school materials. Attended and led workshops and training sessions.

Brighton, England, United Kingdom

Worked as the manager for a thriving new business, responsible for matching production against demand, customer service, cashing up, stock taking, paying staff wages, organising rotas, staff supervision, and training.

Herefordshire, England, United Kingdom

Managed a team for a festival catering company, ensuring excellence in a busy, diverse and challenging work environment.

Master’S Degree, Contemporary History

Bachelor’S Degree, History, 2.1

Activities and Societies: Treasurer and Social Secretary for the Conservation Society, and People & Planet. Actively participated in the.