Anna Acker Email & Phone Number

Douglasville, Ga, Us

Carrollton, Georgia, United States

● Supervise 6 technicians and cashiers and create an effective workflow to streamline tasks, minimizing room for errors and increasing operational efficiency.● Synchronize medication refills for 350-400 prescriptions daily while maintaining a 90-95% accuracy, improving patient adherence to medication regimens.● Train 4 new technicians to improve knowledge of policies and goals, increasing productivity and performance.● Cultivate and nurture a team-oriented culture for a team of 7 to… Show more ● Supervise 6 technicians and cashiers and create an effective workflow to streamline tasks, minimizing room for errors and increasing operational efficiency.● Synchronize medication refills for 350-400 prescriptions daily while maintaining a 90-95% accuracy, improving patient adherence to medication regimens.● Train 4 new technicians to improve knowledge of policies and goals, increasing productivity and performance.● Cultivate and nurture a team-oriented culture for a team of 7 to guarantee improved communication, process efficiency, and improved success.● Implement new policies and procedures to provide better customer service and increase customer delight metrics, boosting pharmacy revenue and reputation.● Serve as the Lead Trainer for pharmacy technicians by driving new technology/process rollout, championing change, and the engaging team in implementing corrective action plans, increasing operational efficiency to 95%.● Execute organizational strategies to ensure the efficacy of medical documentation, storage and accessibility of sensitive patient information, and confidentiality of records, promoting patient safety and quality of care.● Streamline the operation process by aiding the Pharmacist in reviewing, processing, preparing, filling, labeling, and dispensing medications and supplies, increasing productivity.● Process insurance claims accurately while verifying compliance with insurance and billing procedures, minimizing customer complaints and payment rejections.● Assure proper operation and maintenance of pharmacy department equipment by troubleshooting and repairing multiple automated prescription filling systems to ensure optimal productivity and efficiency.● Process annual inventory and keep a record of customer demand to minimize the risk of overstocking or understocking. Show less

Atlanta, Georgia, United States

● Upheld proper storage of medications to ensure the quality, effectiveness, and safety of medicines for optimal treatment.● Aided pharmacists in preparing and processing 50+ medication orders/prescriptions daily while verifying 95% accuracy to ensure that patients and departments receive medications on time.● Ensured accurate service when needed and accurately charged for services by resolving drug-related problems through supporting ● Contributed to process planning with a team of… Show more ● Upheld proper storage of medications to ensure the quality, effectiveness, and safety of medicines for optimal treatment.● Aided pharmacists in preparing and processing 50+ medication orders/prescriptions daily while verifying 95% accuracy to ensure that patients and departments receive medications on time.● Ensured accurate service when needed and accurately charged for services by resolving drug-related problems through supporting ● Contributed to process planning with a team of 4 pharmacists and 3 technicians by establishing personal goals to support quality improvement efforts.● Utilized EPIC to coordinate patient scheduling and registration and navigate increasingly complex records, bolstering quality and safety measures.● Partnered with 10-15 providers to guarantee personalized care and increased patient adherence, improving the quality of patient care.● Compounded all IV saline, hazardous, and chemo drugs accurately while verifying compliance with USP<797> requirements, strict aseptic technique, and physician/department/OSHA/interoffice guidelines. ● Trained 3 technicians on proper usage of communication skills, interpersonal relationships, and team building while adhering to the general hospital standards, promoting a cooperative work environment.● Maintained current patient information files and records in the pharmacy department to guarantee safe and consistent drug administration. Show less