Anna Alcala Email & Phone Number

Cleveland, Oh, Us

Human Resources Business Partner (2015 - Present)Senior Human Resources Specialist (2013-2015 - Contractor through CDI) A strategic partner, aligning business objectives to balance employee and business customer needs. Serve as key consultant to Business Unit Manager and Leadership Staff of the Customer Service Operations Division. • Provided specialized expertise in several human resource functional areas and responsible for a major team or business unit. • Proposed and initiated specialized projects and implemented programs of unique or considerable scope and complexity requiring a thorough understanding of human resources processes and their impact on the business. • Designated to represent the team at staff or group meetings and influence business decisions.• Provided leadership to the HR team in the absence of the division HR team leader. • Strategic business partner with leadership to assess and implement human resources plans that support key business objectives.• Implemented conflict resolutions techniques to successfully resolve employee relations thereby promoting a positive work environment.• Providing leadership, mentoring and sharing knowledge to more junior members in the Human Resources Department.• Developing and tracking performance metrics within a High Performance Teaming (HPT) to achieve Bronze Certification.• Demonstrated effective communications by preparing and delivering Human Resources Program Presentations to Senior Team Leaders.• Lead efforts for multiple business groups in recruiting, annual performance reviews, compensation analysis, promotions and terminations• Coached Team Leaders to develop effective job descriptions, performance reviews, disciplinary write-ups, talent acquisitions (regular and temporary positions), training and development.• Provided HR Policy guidance and interpretations.

Meudon, Île-De-France, Fr

Responsible for developing integrated solutions that delivered value added services to management, reflecting the business objectives of the organization. Responsible for 24 business units, 49 managers and 258 employees as a Human Resources Business Partner. Including 2 global managers and 4 multi-state managers. Satellite Offices located in Los Angeles, Miami, New York, Texas and South Carolina. • Partnered with business leaders on workforce planning to support the organization’s business objectives; assisted managers with creation of requisitions and job descriptions. • Successfully worked with management to identify hiring and talent needs, identify top talent lifecycle service (recruit, onboard, develop, retain) top talent.• Researched, analyzed trends and metrics in partnerships with HR group to develop solutions, programs and policies.• Maintained knowledge of legal requirements related to day-to-day management of employees reducing legal risk and ensuring regulatory compliance.• Established day-to-day performance management guidance to line management (coaching, counseling, career development, disciplinary actions).• Established strong working relationships with management and staff to improve work relationships, build morale, increase productivity and retention.• Provided guidance and input on business unit restructures, workforce planning, succession planning.• Assisted and worked with the Company’s Immigration Attorney regards to international employees with expatriate assignments and related HR matters.

Meudon, Île-De-France, Fr

Senior Human Resources Generalist (2006 - 2012)Responsible for managing a broad range of traditional human resource functions, such as employment, compensation, benefits, training, employee relations, security, worker's compensation administration, Affirmative Action planning, and related areas.• Successfully implemented and executed the company’s first and second on-site Thales Job Fairs. Resulting in hiring 65 people for 135 openings, generating alignment with business goals, and reducing cost per hire by 25%.• Created and implemented the Company’s first Internship Program resulting in hiring 15+ Interns for the first summer. This program is still active and the hiring rate of internships has tripled in the past three years.• Created and developed a partnership between Thales and local Universities and Colleges to recruit for upcoming graduates to fill our entry level positions. • Prepared Succession Planning with Directors and Managers regards to their high potential employees, decreasing our turnover percentage.• Successfully trained team leaders to use the HR policies and procedures.• Assisted management with new/revised job classifications, prepared job descriptions and coordinated final description content with line management, prepared data for compensation using Radford Compensation Survey. Analyzed results and reviewed salary recommendations/increases with line manager.• Preformed internal investigations and worked side by side with company’s legal department and outside representation, if needed.• Researched and consolidated information required for analysis of personnel operations.• Actively interfaced with associates at all levels in the organization, including employee relations issues, leaves of absences (PFL, FMLA, CFRA & PDL), benefit enrollments.• Served as the Thales Corporate North America’s interface and partner with Corporate Benefits outsourcing company and to the rest of Thales North America.

Meudon, Île-De-France, Fr

Responsible for performing professional level human resources activities in functions such as employment, compensation, benefits, training and development, employee relations, security, worker’s compensation administration, Affirmative Action planning and related areas.

Meudon, Île-De-France, Fr

Responsible for handling day-to-day operations of the Human Resource Department, such as departmental development, recruitment, Human Resource Information Systems (HRIS), employee relations, training and development, benefits, compensation, organizational development, recruitment and managed various reports. Responsible for the communication and administration of programs, procedures and policies related to all functional areas of Human Resources.