Anna Almberg Email and Phone Number

Redesigned strategic components of Salesforce’s Help & Training Portal. By using a layout that prioritizes users trying to solve a concrete problem as well as leveraging Salesforce’s machine learning platform to surface useful content, the goal is to increase deflection rate.

Designed templates for a complete redesign of MUFG's (the world's second largest financial group) website for the Americas. (In production).

Led the interaction design of Volvo Group’s complete web redesign covering over 400 websites with several brands in 68 countries. My team delivered functional specifications and migration guidelines for the 40 new templates.

Worked as an information architect from concept elaboration through migration of a complete redesign and restructuring of Volvo Group’s intranet. My responsibilities included template specifications, navigation design, search, language treatment guidelines, usability testing and migration support.The intranet was one of the ten best in the world in 2006 according to NielsenNorman Group.

Defined user and functional requirements for the redesign of efollett.com, an online university bookstore peaking $1M in daily sales. Created the Request For Proposal and supported the vendor selection.

Led the redesign of the user experience of T-Mobile’s mobile data platform for corporate customers. I also supported T-Mobile in the implementation of a customer experience design competency.

Worked with business strategists to reposition one of Brazil's first online banks by creating a new online presence that included financial management and account aggregation. Led the distributed UX team (Sao Paulo and Chicago) in the creation of click-through prototypes and presented them to the banco1’s Chief Officers.

Designed the user interface of the main vehicle information display on the dashboard for the new generation of long haul trucks.