*Gathered and analyzed business processes and requirements for automation and/or enhancement*Managed end-to-end project cycle, from planning to go-live (internal and customer-facing applications)*Collaborated between different sections (QA, Development, & Design) and stakeholders to ensuresmooth delivery of the project*Monitored and handled application-related concernsfiled through a ticketing system*Answered end-user queries regarding in-house developed applications

*Organized and scheduled department meetings*Monitored department budget*Reordered and maintained department supplies*Prepared minutes of the meeting, Inter-Office Memorandums, and other internal documents

*Encoded data (patients' information) from the MedicalAssistance Program of the Office of Senator Gordon*Sorted and updated the tabulated summary report of all the applicants