Anna Antonik Email & Phone Number

Katowice, PL

- Timely and qualitative implementation of goals, tasks, achievement of objectives and meeting deadlines- Implementation of system and strategy improvements to identify and prevent fraud- Monitoring and questioning of key operational indicators: investigating the causes and effects of any deviations- Creation, control, optimization of logical rules in RISK.

Katowice, Woj. Śląskie, Polska

- Performing KYC activities (including transaction analysis, adverse media screening, SOW and SOF evaluations, research and procedural work) and driving the process of information collection and screening in order to meet and exceed regulatory expectations- Performing Enhanced Due Diligence (EDD)- Conducting reviews for Anti-Money Laundering (AML) and Know.

Sosnowiec

- Identifying problem gamblers using available tools for analysing and monitoring problem gambling indicators- Reviewing Customer Support chats and emails to detect problem gamblers- Risk-scoring and flagging customers for follow-up actions such as customer interaction, exclusion and refunding- Performing customer interaction in certain cases to assist.

Sosnowiec, woj. Śląskie, Polska

- Keeping high standards of customer service and constant improving the knowledge about offered products and promotions- Answering customers' questions via email, live chat and phone- Overall office administration responsibilities- Contacting technical support department and games providers to solve customers' technical problems- Liaising with third.

Katowice

- Providing assistance to customers, working on complex non-technical issues, monitoring specific queues- Constant co-operation with other company departments to solve customer problems, transferring knowledge and information to internal and external clients- Collaboration with engineers and managers to streamline the problem solving process- A member of a.

Katowice, woj. Śląskie, Polska

- Keeping a record and monitoring changes in infrastructure system- A direct collaboration and monitoring of problem solving teams- Creating team productivity reports- Phone and email contact with the customer regarding technical requests- Dealing with escalations reported by customers- Creating, deleting, and modifying the system accounts, granting.

Tychy, Woj. Śląskie, Polska

- Preparing reports based on attendance lists and functions of production staff- Preparing reports from daily meetings of managers and directors - Settlement of the delegation and coordination of the fleet usage schedule- Organization of visits and international conferences with the main clientsof the company- Entering performance data into the system.